Questions tagged [email]

Questions about emails sent by Magento in general

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4 views

Magento 1.x - How can I trigger a Credit Memo email to the customer for Online Refund *only*

I know how to set a trigger in settings to send emails to customers when a credit memo is created. Also there is a button to append comments yes or no. My question is: how do I trigger an email to ...
1
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1answer
2k views

Notify for Quantity Below in Magento 2

I have a requirements to notify the admin through email when a product quantity goes below 5 in Magento 2.0.7. I have found that there is option on the admin: System > Configuration > Catalog > ...
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2answers
9 views

Magento order mail copy configuration

I try to change on the admin the mail address on where a copy of the mail order confirmation is send, but I can't find where and I can't update it.. Someone can help me ?
3
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4answers
1k views

We're unable to send the password reset email

I'm using Magento 2.1 When I try to reset my password by using forgot password link, I get following error. Error : We're unable to send the password reset email.
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3answers
35 views

getting null in customer email Magento 2 Custmer session

Edit.php (block) class Edit extends \Magento\Framework\View\Element\Template { protected $request; protected $customerSession; public function __construct( \Magento\...
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2answers
33 views

Error with Email to a friend functionality

I am trying to send an email to a friend for products https://prnt.sc/oujsr5 but getting this error https://prnt.sc/ole1kk. I am using outlook service provider.
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0answers
25 views

Magento 2.3.2 custom email send createAttachment() method is not working

I am fresher in Magento 2.3.2, custom email send createAttachment() method is not working how to solved ? Thanks in advance.
2
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1answer
651 views

How to Get email template in dynamically choose format(For example Html Or Text) using Magento 2?

I need to get email template in dynamically choose format(For example Html Or Text) while customer orders anything in Magento 2. For Example: Customer account has one option, which Email ...
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2answers
24 views

Unable to pass array to email layout template (Magento 2)

I've created a module to capture and pass submitted custom option selections from a product which I intend to then send via email (for quotes). Everything is working except my attempts to pass the ...
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1answer
609 views

Magento v. 1.9.2.4 - MYSQL Table core_email_queue still empty after Updates

got a strange Problem here in my Magento Installation. My Cron Job is running with AOE_scheduler - works fine. Cron Job is running. Screenshot: My MYSQL Table is still empty - no e-mails where send ...
4
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1answer
7k views

Magento 2 : How to add custom data in order email

I am new to Magento. I want to override new order email template and add custom details in order email. Please help. Steps I have done 1.I have create new email template and assign to new order in ...
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1answer
24 views

How to send an invoice to different email address in magento 2

How can I send an invoice email to a different email address? I have created a customer attribute which is used to save email address while the user creates their account. Once the customer is ...
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1answer
7 views

How to change the Magento 2 email sender called Owner?

I'm receiving the emails from the sender called Owner, as you can see in this image below, how could I change it?
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3answers
49 views

Assign all the Order to related Customers on database

My website got hacked and all the customers were deleted, but the orders are still here. I imported back the customers by CSV, but the orders are no longer assigned/linked to them. The only commun ...
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0answers
20 views

How to style Riskified decline email Magento 2

I am not able to add HTML tags and CSS to it in Riskified Decline Email The problem is Email content prints as it i.e. starts with tags Neither can I apply CSS to it. I tried this link Change ...
1
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4answers
9k views

How to create a custom form for sending email with file attachment in magento 2

How to create a custom form for sending email in Magento 2 Fields are like First name Last name Address City State Zip code Email Phone Product type: checkbox Option like (1) One (2) Two File upload ...
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4answers
2k views

Email Functionality not Working in 2.3.0

In my custom module, I have added email functionality. It's working in 2.1 and 2.2. I have updated to 2.3.0 and now it crashes. Email send code is as below. $sender = [ 'name' => $...
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1answer
108 views

Magento 2.2.8 Email Sending Failed because of new Zend FrameWork

I am getting this error: The input is not a valid email address. Use the basic format local-part@hostname The error is in this custom module file and Magento version is 2.2.8: <?php namespace ...
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0answers
22 views

Magento 2 insert Custom variables in Order Update Email Template {{var custom.customattribute}}

Does anyone know how I can manage to make variable to insert a specific data field from a custom checkout field in the email templates for Order update? I am using the module One Step Checkout for ...
0
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1answer
19 views

Get the email address from the identity name

I have a special form that when filled needs to send a notification mail to the admin. I used a system.xml to have it selected and stored in the database : <field id="identity" translate="...
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0answers
20 views

Send different new orders emails to each supplier hiding the items of other suppliers

Magento 1.9.4 I have more suppliers so I need to send them the email of new orders but only with their products and hide the others. For instance: New order with 4 different item 2 items of ...
1
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1answer
795 views

Magento 2 : Add extra text field in checkout billing address and save it in order

I want to add one extra text field in checkout billing form and also save that field data in order so I can show that field data in admin order view and also in order email. I already tried to add in ...
2
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1answer
839 views

Magento emails are not going

I am working on MAGENTO 1.9.2.4 Emails are not going in it through zend mail and php mail function even testMail emails also are not going.I have then send mails through PHP Mailer and tested it,test ...
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2answers
2k views

Magento 2: Transportbuilder sending empty mails

I'm trying to use the transportbuilder to send an custom email in my module. I succeed in sending an email, but the body is always empty. This is my email_templates.xml (placed in view/frontend/email/...
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0answers
19 views

Magento 2 subscription success email not sent

after I subscribed for newsletter, indeed there is a thank you message alert in front-end as well as new subscriber lists that we can see in back-end. however there is no success email sent to the ...
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4answers
2k views

How to Add Attachment with email magento 2.3?

Can anyone help us on Add Attachment with email Magento 2.3? We have tried but face the same issue like this. Fatal error: Uncaught Error: Call to undefined method Magento\Framework\Mail\Message\...
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1answer
2k views

Magento 2, How to include unsubscribe link in transaction email

Is there a out-of-the-box way of including an unsubscribe link in transactional emails inside of Magento 2? I tried utilizing: <a href="{{var subscriber.getUnsubscriptionLink()}}"> {{var ...
2
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2answers
136 views

Magento 2.3 email attachment not working while sending custom email

https://extait.com/blog/how-to-send-email-with-attachment-in-magento-2-3/ I have tried above link, and below is the code: Now I am receiving emails without attachment. Full code as below: Custom\...
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1answer
594 views

Change the text color of system emails

How do I change the font color of system emails like "forgot password". I currently have white font color and white background. I need this to work in Outlook, Thunderbird an any webmailer. I tried ...
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1answer
574 views

Change layout transaction email

I want to change the grey around my white box to white. What do I need to change? I already tried ->email-inline.scss #background-table { background-color: white; }
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2answers
28 views

Password reset email is not sending

I have tried to reset the password via "forgot password" link in the login page. After I fill in the email address and clicked submit. I have got the below message If there is an account associated ...
1
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0answers
33 views

Magento Any mail is not sending

I have used Magento 1.9.2.2. Any Magento mail is not sending. I already set a cron on the server-side but my issue still exists. please give proper solution.
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1answer
63 views

Magento 2 : How to validate email or mobile number in a textbox validation

<input type="text" class="input-email-mobile " id="customer-email-mobile"> I need to validate Mobile number or email in the above text box using magento validation.! maybe the user enter ...
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1answer
15 views

Custom product attribute doesn't display on cart and confirm mail

I need some help because I don't know how to fix this problem. On my product, I have 3 attributes (classe, dimension, color) and I choose with a select the value. But when I go to the cart page, the ...
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0answers
25 views

Adding product photos in Email a Friend in Magento 2

I modified the product_share.html and added this <img src="{{var product_image}}“ border="0" /> before {{var product_name}} The email contains has the image box but no product image only ...
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2answers
26 views

Email Issue in Magento 2

Email is not received after subscribe but I got a success message in the home page. How to fix it?
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1answer
22 views

Mail sent error in magento2

When i try to send an email throughgh Email your friend https://prnt.sc/olekdn i am getting this error https://prnt.sc/olek0m SMTP configurations are https://prnt.sc/olel1c. Please help what can be ...
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0answers
13 views

Magento 2: jQuery: User Get Blank Image In Email

I'm using Magento 2.2.1, I have an issue to fix, I'm using drawpad jQuery but I'm stuck in it, there is a frontend page like this: Here user draw line where he wants to or mark the parts, and submit ...
6
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5answers
3k views

Magento 2.3 custom email attachment not working

Custom email attachment file is not working in magento 2.3. its working in Magento 2.2.X Fatal error: Uncaught Error: Call to undefined method Magento\Framework\Mail\Message\Interceptor::...
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3answers
418 views

Magento 2.3: Add Attachment with email (Magento 2.3 use zendframework 2)

I am working on a module in which I need to attach an attachment with sales email. However, Magento 2.3 use zendframework2 so email attachment is not the same as zendframework1 (in Magento 2.2). Can ...
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1answer
164 views

how to call phtml file in email template in magento2

I need to pass the phtml file into email template. but I'm getting error like Error filtering template: Invalid template file: 'Vendor_Module::emailproducts.phtml' in module: '' block's name: '...
1
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1answer
49 views

Email not sending after upgrading magento version 2.2.4 to 2.3.1

Currently, using Mandrill for email flows and it's working fine before upgrade the Magento. My previous version is 2.2.4 and upgraded to 2.3.1. After upgrade, the Magento emails are not getting flow. ...
2
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1answer
40 views

Email Template Error with spanish characters

I am sending a custom email, the custom template data is in Spanish. if the template is in the English language it's working perfectly. but in Spanish language, it shows me unknown error. it's not ...
0
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0answers
17 views

Email not being translated/viewed correctly. What is causing the issue and how can I fix it?

I am currently having the following issue: All automated Magento emails were working normally. But today I have made a test order and suddenly the emails are not being translated anymore. The ...
0
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1answer
384 views

Magento 2: change price section in sales email template

i tried to remove a price section from orders emails. For example for new order email e receive a FPT price which I want to be removed For this, I found that this price came from magento/module-...
1
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0answers
8 views

Set IPN email if paypal payment failed

I want to send a custom mail to customer if the Paypal payment has been failed using IPN module. In short in Paypal IPN module from where I can identify paypal payment has failed over there I can ...
0
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1answer
25 views

Magento 2 - not recieved test email in SMTP extension

We have installed Mageplaza SMTP extension in our magebto 2 store and configured the extension, But We are not able to receive emails. I have to below attached screen short.
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1answer
630 views

Stop sending all emails

Don't ask why but my client doesn't want all order emails being send. Is there an easy way to stop this? He wants to send these mails himself. So all automatic outgoing emails (order) needs to be ...
1
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1answer
41 views

How to send AMP Emails using Magento?

I am trying to build a simple code to send Google AMP Emails using Magento 2. Can someone lead me in the right direction? There is no manual online even for PHP on how to do this. Thanks!
2
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3answers
35 views

How to get the pub/media Url in Email Templates Magento2

Can anyone help me how to include Pub/medial url in email templates in magento2. Thanks