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Questions tagged [email]

Questions about emails sent by Magento in general

1
vote
1answer
865 views

M2 | sales email > customize price display > how to show only grand totals?

I'm trying to style Magento's transactional emails. I already managed it to edit and style the item display and included the item picture, but i haven't found a solution to only display the grandTotal ...
0
votes
2answers
15 views

How to deny customer to change email adress

I am using Magento 1,9 I am making a b2b store and I would like to deny customer from changing email adress at any time, so this can only be done in backend And easy solutions?
1
vote
2answers
20 views

Magento 2 : Is there any way to stop to sending email to customer while importing customer?

Is there any way to stop to sending email to customer while importing customer ? Is Disable Email Communication : OFF this helpful for that ?
0
votes
1answer
15 views

Where block template for email is located

I found in an old Magento 1.3 installation following code in an email template: {{block type="symmetrics_impressum/impressum" value="emailfooter"}} It works and this snippet implement my imprint in ...
0
votes
0answers
32 views

Invoice email not received while place order in magento 2

I have not received invoice email after placing order. Magento version : 2.2.2 & 2.3.0 Checked in these Payment Methods : Authorize.net & Zero subtotal Checkout Expected result: Order ...
0
votes
1answer
16 views

What are the different ways of sending emails in Magento 1?

I have been looking through the Core classes in Magento and observed that there seem to be many ways of sending emails through Magento. Also, I could not find a definitive guide on what to choose and ...
0
votes
0answers
20 views

when creating trying to insert variable in email template I receive [object Object]

I'm experiencing an issue when trying to insert variables in email templates. Instead of receiving a list with variables I'm receiving [object Object] I'm using Magento 2.3 and I migrated from 1.7 ...
0
votes
0answers
27 views

Magento 2.3 unable to send email server configuration

I am using Magento 2.3 , I try to send a mail but unfortunately, I am not able to send any mail I got error Unable to send mail: Unknown error at /home/public_html/proj/vendor/zendframework/...
0
votes
1answer
28 views

Only order mails are not working in magento 2

Order related mails are not working. But subscription mails are working. How to fix this?
0
votes
0answers
9 views

Magento 2 email error Call to a member function getTo in KIWICOMMERCE extension

I'm getting an error in kiwicommerce extension while sending mail in saveEmailLog.php. Here is the error: Fatal error: Uncaught Error: Call to a member function getTo() on null in /home/ksantosh/...
0
votes
0answers
18 views

Email not sending in magento 2

i'm using Kiwicommerce enhanced SMTP extension. when order is placed it'll automaticalaly get redirected to cart page. Fatal error: Uncaught Error: Call to undefined method Magento\Framework\Mail\...
2
votes
3answers
977 views

magento 2 any type of emails is not working

when user purchases an item, email is not going neither to the client nor to the admin. what should i do to make the emails working?
1
vote
1answer
16 views

Get confirmation email from ProductAlert module

Currently I have extended Magento_ProductAlert module so that user can subscribe to out of stock product by entering his email address. So far everything works - email gets saved in database and email ...
5
votes
2answers
1k views

Getting HTML of transactional emails

I would like to know if it's possible to get code html of transactional emails before send email to user with template variables etc. I overrided _sendEmailTemplate and I try to get html code in this ...
13
votes
4answers
6k views
1
vote
1answer
20 views

I want to send email order confirmation only for status payment complete with Magento 2

I use Magento 2 for my store and an email order confirmation is send automatically after an order even when the status payment is cancelled, invalid, review... I want to send an email confirmation ...
1
vote
1answer
310 views

Email not sent on Magento 2

I am using Magento 2 on Host Amazon LightSail: https://aws.amazon.com/lightsail/ But email is not working (sent email when register, forget password, place order, ...) So, I installed Extension ...
1
vote
0answers
11 views

Magento 2 Invite friend via email with custom template in Myaccount dashboard Section

I have added a link in my account dashboard section, but i would like insert Invite email field with custom template. Thanks
0
votes
2answers
76 views

How to add product link in order email magento 2

My order mail.phtml $_item = $block->getItem(); $_order = $_item->getOrder(); <tr> <td class="item-info<?php if ($block->getItemOptions()): ?> has-extra<?php endif; ?&...
1
vote
2answers
65 views

Magento2 How to Integrate background image in my email template

I want to integrate a image in tag as background in style for my account creation email template. Where can I place this image in my folder and how can I call the image as background.
1
vote
1answer
16 views

Sending order confirmation email in magento 2 programmatically

Normally I would do something like <?php use \Magento\Sales\Model\Order\Email\Sender\OrderSender; use \Magento\Sales\Model\Order; class MyClass { private $orderSender; private $order; ...
2
votes
4answers
2k views

Non-transactional emails are not being sent (email confirmation, welcome email, shipping)

I've looked at the core-email queue in the SQL database and only "new order" and "update order" are being sent in the queue for the CRON job. I've read somewhere that there might be an exception and ...
0
votes
3answers
1k views

How to Add Attachment with email magento 2.3?

Can anyone help us on Add Attachment with email Magento 2.3? We have tried but face the same issue like this. Fatal error: Uncaught Error: Call to undefined method Magento\Framework\Mail\Message\...
1
vote
0answers
10 views

How to share wishlist email from a custom module in Magento2.2.5?

I have created a custom module for wishlist, and I need to share email from wishlist which include multiple products in Magento2.2.5? My Code: <?php namespace Emipro\GuestWishlist\Controller\...
1
vote
3answers
8k views

How to create a custom form for sending email with file Attachment in magento 2

How to create a custom form for sending email in Magento 2 Fields are like First name Last name Address City State Zip code Email Phone Product type: checkbox Option like (1) One (2) Two File upload ...
0
votes
0answers
13 views

Restore email logs in admin backend

I need to know if its possible to restore email logs in the admin back-end of Magento2? If its possible then how? I accidentally deleted it and I wonder if can restore it again. But I really hope it ...
97
votes
16answers
174k views

New order email confirmation not being sent

I have upgraded my website to 1.9.1 and now my customers are not receiving order confirmation email. I tried sending through the admin panel but nothing happens, also no update email is being ...
0
votes
0answers
21 views

Send an email upon order status change

I'm trying to find a way to programtically send out an email, that doesn't depend on some front-end or admin behavior. Ideally, this email would be sent when the order status is changed to 'processing'...
-1
votes
1answer
18 views

Magento 2.2.7 Order Email are not working with paypal with status processing

Magento 2.2.7 Email are not working with paypal with smtp pro. but all others payment order mail are working.
0
votes
1answer
97 views

Passwort reset link in new-account e-mail

I'm trying to get the reset password link into the new account mail, right after registration. My attempt right now is: theme/template/customer/resetlink.phtml if ($user->getId()) { $...
0
votes
3answers
3k views

Magento 2: Low Stock Notification Email to Admin

We have below settings Admin -> Stores -> Configuration -> Catalog -> Inventory -> Product Stock Options Notify for Quantity Below -> 1 Admin is not getting email fo Low Stock Products. Notify ...
0
votes
1answer
889 views

Magento 2 CSS inlining error

Getting following error in magento 2 email. CSS inlining error: Warning: DOMXPath::query(): Invalid expression in /home/patios/public_html/vendor/pelago/emogrifier/Classes/Emogrifier.php on line 294 ...
0
votes
1answer
37 views

Magento2.3:CSS inlining error: DOMXPath::query(): Invalid expression in selector >> body <<

CSS inlining error: DOMXPath::query(): Invalid expression in selector >> body << in /home/rcg40548/public_html/vendor/pelago/emogrifier/Classes/Emogrifier.php on line 374 I also have used this ...
1
vote
2answers
278 views

Magento 2.3 CSS inlining error: DOMXPath::query() Invalid expression in selector >> .fotorama__wrap:not(.fotorama__wrap--toggle-arrows)

I am getting this error in Magento 2.3. Error occurs with every email sent. CSS inlining error: DOMXPath::query(): Invalid expression in selector >> .fotorama__wrap:not(.fotorama__wrap--toggle-...
0
votes
2answers
200 views

CSS inlining error: DOMXPath::query(): Invalid expression in selector in Magento 2.2.5

In magento 2.2.5, I am using the custom theme and I have used the blank theme's files. In mail I am getting this error : CSS inlining error: DOMXPath::query(): Invalid expression in selector ...
-1
votes
0answers
19 views

How to check if emails sent by magento are opened or not

I'm searching for a solution to emails sent by Magento, I would like to know their status if they are opened by receivers or not, and ideally, if a mail is sent to spam or not.
0
votes
2answers
54 views

call phtml file in custom email template in magento2

I need to pass the phtml file into email template. but I'm getting error like Error Log : Error filtering template: Invalid template file: 'Vendor_Module::emailproducts.phtml' in module: '' ...
1
vote
0answers
51 views

I want to send different email with different manage to Customer and Admin as per payment method. [ Magento 1.9 ]

How can I send different sales emails in Magento 1.9? for example: Payment method: 1. PayU 2. EFT Case 1: - Customer place order and paid with PayU. Customer will receive EMAIL TEMPLATE A ( ...
1
vote
1answer
28 views

M2 - Mass mailing reset password email

I want to send all the user the reset password email, we have over 6000 user so it can't be done by hand. I found this script from this website: <?php //place this before any script you ...
1
vote
0answers
40 views

how to call phtml file in email template in magento2

I need to pass the phtml file into email template. but I'm getting error like Error filtering template: Invalid template file: 'Vendor_Module::emailproducts.phtml' in module: '' block's name: '...
0
votes
2answers
267 views

Magento 2.3: Add Attachment with email (Magento 2.3 use zendframework 2)

I am working on a module in which I need to attach an attachment with sales email. However, Magento 2.3 use zendframework2 so email attachment is not the same as zendframework1 (in Magento 2.2). Can ...
0
votes
1answer
2k views

Change order confirmation email text

On the generic order confirmation emails that are sent out after a customer places and order, how do I go in and changed the email address for customers with questions to contact us? Right now it's ...
0
votes
1answer
23 views

Override SenderBuilder class to add Bcc when sending invoice

I didn't found an event when invoice email is sent, so i tried to override Magento\Sales\Model\Order\Email\SenderBuilder class, the override is working but getting the customer attribute invoice_email ...
2
votes
2answers
6k views

Magento 2: How to solve the message “Unable to send email”?

My Magento 2 send an email when I register in the newsletter, but I receive that exception all time: How can I solve it? Thanks
5
votes
3answers
7k views

Order Tracking not showing up in shipment email

Our site is sending shipment emails, but the email contains no tracking info. I've created a new template based off of the default one and added {{block type='core/template' area='frontend' template='...
1
vote
1answer
171 views

Magento 2 : Transactional mail going to spam (only Gmail)

I have configured SMTP Magetop - Marketplace Extensions using Sendgrid(Third party service) in M2 site(ver. 2.1.8). When I trying a test for Gmail, mail is going to spam folder. But when I trying ...
0
votes
1answer
231 views

Welcome Mail send with wrong store_id

I have a problem with sending the Welcome Mail after confirmation. It is the translated standard welcome mail we have created in transactional emails (backend) and then configured on store view scope. ...
1
vote
1answer
2k views

Notify for Quantity Below in Magento 2

I have a requirements to notify the admin through email when a product quantity goes below 5 in Magento 2.0.7. I have found that there is option on the admin: System > Configuration > Catalog > ...
1
vote
1answer
582 views

Unable to connect via TLS

I can't figure out what's happening here. Can anyone please explain a solution to me in simple terms? exception 'Zend_Mail_Protocol_Exception' with message 'Unable to connect via TLS' in /home/...
2
votes
1answer
616 views

How to Get email template in dynamically choose format(For example Html Or Text) using Magento 2?

I need to get email template in dynamically choose format(For example Html Or Text) while customer orders anything in Magento 2. For Example: Customer account has one option, which Email ...