Questions tagged [debugging]

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Debugging emails

I have a Magento ver. 2.1.3 setup that is not sending any emails. I'm trying to fix this, but nothing I do seems to work. My server has protections against spam which forces scripts to use SMTP. I'...
3
votes
1answer
995 views

OnePage Checkout Page Error - Free Shipping error : “Please specify a shipping method”

My condition, free shipping for selected zip-code/postal code, range is, from 600003 to 600151 I am using Shopping Cart Price Rule, my workout Note : Shopping Cart Price Rule condition Matching ...
3
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1answer
55 views

Can I manipulate the indexing process?

Is it possible to start an indexing process and then deliberately pause it maintaining the processing status for testing purposes? The example in specific that I am trying to debug is a rare ...
3
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0answers
306 views

Optimal XDebug settings

I am currently trying to locally debug a Magento installation using a Windows 8.1 machine, XAMPP, XDebug and Sublime Text 3 XDebug client. It currently runs so slow, it is pretty much unusable while ...
2
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0answers
78 views

Possible bug in and handling of getOrigData when updating tier prices, goes away when cleaning the cache

We are on Magento 2.2.8 and I was debugging the following issue for hours: When sending a product-update via the REST API, we were getting Unique constraint violation found for a request as simple ...
2
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0answers
32 views

After update from Magento 2.1 to 2.2.5, categories are not displayed because is_active is missing

After an update to 2.2.5 it turned out, that all categories are not shown anymore. Debugging the issue revealed, that $category->isActive() just is null. Debugging further showed that ...
2
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0answers
632 views

Magento 1.9.3.10 undefined offset in abstract file

My logs have grown large full of entries of: Notice: Undefined offset: 1 in lib/Zend/Db/Adapter/Abstract.php on line 814 My installation of magento is rather default, in that there isn't a vast ...
1
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0answers
77 views

CatalogSearch is not working after upgrading to Magento 2.3

Recently I've upgraded from Magento 2.2 to Magento 2.3. After upgrading, CatalogSearch is redirecting to Home page of the website. Previously I /catalogsearch/result was working and shown all ...
1
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0answers
55 views

Logging Magento 1.9 database queries. What doe the

With the below code, what does "#0000000005dc945b000055af41b2fb74#" from lines 5 and 6 represent? Is this related to the PID or session hash? Any idea. This code is taken from database queries after ...
1
vote
2answers
549 views

Profiler not showing logs on Front-End but showing on Back-End on Magento 1.9.x

I have been trying to debug or troubleshoot my Magento Store (version 1.9.2.1) for a few days now. It's bottlenecking and hitting the server resource limits. But I am stuck on trying to get my ...
1
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0answers
54 views

Profiler: every page load produces twice entries in aoe profiler runs grid. Is frontend “executed” twice?

I'm currently doing some bottleneck hunting on my M1. I've installed AOE Profiler. I do some test on category page. In the backend (System > AOE Profiler) I noticed there is twice entries at every ...
1
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0answers
39 views

Magento 1.7.0.1 UPS XML rates incorrect when Free Method of Ground is enabled

I don't often get completely stumped, but has anyone see this before. When rates were being calculated using Magento 1 UPS method set to XML rates were being returned but completely off. The first ...
1
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0answers
122 views

Debug Detective: Checkout Success Periodically Gets Skipped in Magento 2.2

I'm having a strange problem after customers complete checkout in Magento 2.2. About 15-20% of the time when they click "Place Order," the order is placed on the backend and they see the "You have no ...
1
vote
0answers
115 views

Search through adminhtml grid not working 1.9

Magento ver. 1.9.2.4 Search through admin grids suddenly stopped working. No js files with 404 status, no errors in js console. Script productGridJsObject = new varienGrid(... is present, as it ...
1
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0answers
101 views

How to debug in magento 2?

I'm new to magento and it's really difficult for me to debug codes if something went wrong. What are the best, free tools that we can use to speedup debugging, track the errors, find the exact point ...
1
vote
1answer
499 views

Custom theme breaks Magento admin, fails to register

The theme is installed on a fresh Magento-2.1.7 with no data. The system is CentOS-7.3 (VPS@godaddy), MySQL-5.6.37, PHP-5.6.31, Nginx-1.10, PHP-FPM runs as nginx:nginx, file system user is in the ...
1
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0answers
571 views

SOLVED Magento 1.9 cannot place order “Some transactions have not been committed or rolled back”

I have Magento 1.9.2.4 and something is wrong with onePage checkout. I've got gift card extension installed on it. It is a custom one but 100% it works fine. The problem is that I can't place the ...
1
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0answers
310 views

How can you tell why full page cache is not working on a category page in Magento2

I have enabled full page cache on a Magento2 site which has had quite a few modifications. It does not seem to be taking effect however and I know that if any of the blocks on the page are set to be ...
1
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0answers
602 views

Magento Add to Cart button not working

Hi I recently installed Magento 1.9.2.4. Everything is working fine except the cart button functionality. When I click the "Add to Cart" button on product details page, nothing is happening. I ...
1
vote
0answers
937 views

The page URL key contains capital letters or disallowed symbols.“;i:1;s:986:”

0 /home/cel/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(645): Mage::exception('Mage_Core', 'Error in file: ...') Why is it an error in the core? I've never edited anything in the ...
1
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0answers
711 views

How to debug when there are no errors

I installed a new onestep checkout module and it works fine but my charity donation module doesn't work now. When I get to the second step (actually its like a three step checkout). Anyway, it just ...
1
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0answers
40 views

Cannot change customer country

So here's the problem. Backend Magento users who login at http://example.com/admin who are given a roll whose "resource access" is "All" are able to change any given customer's country. However, ...
1
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0answers
237 views

Error on Newsletter Subscribers

Fatal error: Call to a member function getBackend() on a non-object in /home/***/public_html/app/code/core/Mage/Newsletter/Model/Resource/Subscriber/Collection.php on line 139 I get this error ...
1
vote
1answer
260 views

File `/i18n/de_DE.csv` not found

I am using the latest Magento 2.0.2 release and imported the German bin/magento i18n:pack --mode=replace -d source.csv . de_DE When I now open a product page I am getting File "/i18n/de_DE.csv" ...
0
votes
1answer
28 views

How to stop db.log in magento 2.3

How to stop the DB log i had used the CLI to stop but it is not stopping it increasing to huge file. I used the below command but it is not stopping. It is in the path var/debug/db.log bin/magento ...
0
votes
1answer
32 views

Magento 1.9 Error 503 on user login, but only on some random accounts

Some of the users of my shop experience a 503 'Service unavailable' error when trying to log in or reset their passwords. if a user gets the 503, the same account keeps getting the error, until I ...
0
votes
2answers
31 views

magento 2.3.3 review not showing on product page

I migrate Magento 1.9.4 to Magento 2.3.2 everything is working fine but review not showing on the product page, even its total number of reviews on the product and the stars as well, also show in the ...
0
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0answers
19 views

How do I debug Magento report with no error?

I have a module that I created that stores data posted via form to a custom table and then sends a confirmation email. I got to a point of testing the form action, and it gets there - but I get the "...
0
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0answers
43 views

Debug doesn't work (Version 2.3)

I tried all ways to enable debug but it doens't work. I modify all box on dashboard about debug on "Yes". I tried to use command line with "bin/magento setup:config:set --enable-debug-logging=true" ...
0
votes
1answer
233 views

Template debug areas on transaction emails

We are sending out order confirmation emails programatically using the following code in Magento 2: # Now send out the emails: $emailSender = $objectManager->create('\Magento\Sales\Model\Order\...
0
votes
1answer
68 views

Debugging customer session issues… tools?

We periodically run into issues on our M2.2.3 website, where customer cannot seem to complete their checkout process (spinning circle for example). It has been a nightmare to try and debug these ...
0
votes
1answer
375 views

Magento1.9: Customer Account Information Edit Form Admin Dashboard

Where can i find the template form for this account information Tab magento 1.9?
0
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0answers
106 views

Magento 2.2 login page Element 'action', attribute 'ifvalue': The attribute 'ifvalue' is not allowed

In developer mode my login page is displaying the following error: Magento 2.2.0 login page Element 'action', attribute 'ifvalue': The attribute 'ifvalue' is not allowed Can anyone guide me in ...
0
votes
1answer
76 views

Help creating custom report and debugging blank page

I'm trying to create a custom report using the guide here... Creating new completely custom report I created it EXACTLY as described. The new report shows up in the dropdown for Reports as it should, ...
0
votes
0answers
195 views

Magento 2 debugging System

Is there any debugging method for method magento 2 ? where we can find in which file there is actually problem occure, because making a simple spell mistake in xml file and its hard to find where is ...
0
votes
1answer
181 views

Debuging variables in custom blocks view

Using var_dump to debug manually objects and arrays in custom module causes blank page instead the dump. What I do wrong? in View if ($currentProduct = $block->getCurrentProduct()) { $...
0
votes
1answer
299 views

Customer Managed to create multiple accounts

A little while ago we had a customer contact us saying that he was unable to complete the checkout and got the error "customer email already exists". Worryingly, he tried a few times and on each ...
0
votes
1answer
204 views

Attributes missing when a product is loaded via grouped products

I have some simple products which are associated to a grouped product. If I load the simple product separately, the attribute tax_class_id is set, but if the product is contained in a grouped product ...