Questions tagged [contact-us]

Contact-us is a magento feature for users to communicate with site management.

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1k views

Contact-us page captcha not showing on another page using the same template

I added a captcha on the contact-us page following the guide here: How to implement Magento Captcha in Contact- Us form? it seems to be working perfectly, the problem is that I have another CMS-page ...
1
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3answers
2k views

Contact Form Does not send email - no errors or logs

am attempting to use the built-in Magento contact form. I have enabled the contact form in the configuration as well as set all email addresses. I have login enabled. When I use the form it redirects ...
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1answer
21 views

Second contact us for another email

I need a second contact us form that is accessed from another url and the email is sent to another email. How can I do this?
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3answers
3k views

Magento contact form unable to submit your request error

Magento 1.9.2.3 contact form issue, its the default contact form in magento. I get error Unable to submit your request, please try again later, even all fields are filled, however this form is ...
4
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2answers
1k views

Not displaying breadcrumbs in Contacts page

In my site, the breadcrumbs are not displaying on the Contacts page. I have added the code for breadcrumbs in contacts.xml (given below), but still not working. <layout version="0.1.0"> <...
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2answers
1k views

Magento 2.3.3 - Add file upload field to Contact Page

what is the best way to add a File Upload field in the Contact Page? I want to give users option to upload a file. I try this module but is not work on my 2.3.3 Magento version. Thank you
0
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1answer
1k views

Redirect contact form to another page after submit

How can I redirect the default Magento form to a separate thank you page on submission, rather than redirecting it to the contact form with the thank you message itself? Here is my Indexcontroller....
0
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1answer
887 views

Captcha won't show up when load contact form by Static Block

I am getting captcha at contact us page. But when same file is called in static block, contact us form works fine but captcha does not occur. Kindly suggest any solution.
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0answers
27 views

Magento 2 - Contact form reCAPTCHA v3 on custom URL

We changed the default contact form url (domain.com/contact) to a custom url (domain.com/contact-us). And use a redirect for this as well. But sadly the Google reCAPTCHA v3 does not work on this page, ...
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3answers
3k views

Magento contact form not displaying

I have a CMS page Contact Us, which has the following {{block type=’core/template’ name=’contactForm’ template=’contacts/form.phtml’}} However on the Contact Us page the block isn't being loaded, ...
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1answer
32 views

Can't find Contact Block

I'm having trouble finding where exactly the Contact-page is located in a shop I got handed down. There is a Block called 'Contact Us info' saved in the Admin Frontend Portion of Content->Blocks, ...
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1answer
103 views

How To Translate contact us Meta description in magento2?

vendor/magento/module-contact/view/frontend/layout/contact_index_index.xml <head> <title>Contact Us</title> <meta name="description" content="Have ...
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2answers
166 views

contact us page title and meta description changes not reflating in magento2

<?xml version="1.0"?> <!-- /** * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ --> <page xmlns:xsi="http://www.w3.org/2001/...
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1answer
36 views

"Invalid Form Key. Please refresh the page." error on Contact us page

The error "Invalid Form Key. Please refresh the page." appears when submitting the contact form. I just don't know how to handle this. :( In my opinion, this must not even be supposed to ...
2
votes
3answers
4k views

Magento 2 : Contact us email is not sending to admin

I have checked with all latest and oldest version of magento 2 but contact us email is not sending to admin. I have already set the configuration in admin with admin email and etc. I am getting rest ...
1
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1answer
94 views

Translation doesn't work on breadcrumbs added by xml in Magento 2

I am trying like below to put Breadcrumb and translation in Contact page of Magento 2. But can't translate. I put translation file under /vendor/magento/module-contact/i18n/zh_Hant_TW.csv Is it not ...
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4answers
3k views

Contact page route /contacts/index gives 404 error, but works with /index.php/contacts/index

So, up until about an hour ago, my magento contact page was working fine. Then, all of a sudden, the server immediately serves a 404 error. The rest of the site's pages are fine, but this one ...
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0answers
49 views

Magento 2 Contact Form does not send email, but all transactional emails work

In Magento 2.3.5-p1 build we're having issues with the contact form sending emails. On the client/user side, everything appears to work fine. The form submits without issue and then displays the ...
0
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1answer
12 views

Magento 2 - How was the static block added above contact-us form in magento sample data?

I just installed a fresh magento 2.4.1 with sample data. I noticed that the contact us site shows a static block contact-us-info above the form. But I could not figure out how that block was added.
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1answer
21 views

An error occurred while processing your form. Please try again later. after submitting the form

<?php /** * * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ namespace task\Mycontact\Controller\Index; use Magento\Framework\App\Action\...
0
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1answer
31 views

CAPTCHA is not showing on Contact us page

After enabling captcha for the contact form the captcha is not shown on the form. If submitted an "Incorrect CAPTCHA" error is displayed. Select stores->Configuration->Customers->...
0
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1answer
48 views

How can I attach files to a Contact Us form?

I am trying to create a contact us form with the following fields and file attachments on Magento 2.3.2: <?php // @codingStandardsIgnoreFile ?> <?php $themeHelper = $this->helper('...
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0answers
58 views

having an issue on contact form magento 2.4.0

i am having a difficulties on contact form block, dont have themes, i use only the default luma on root/vendor/magento Write Us Jot us a note and we’ll get back to you as quickly as possible. Name ...
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1answer
37 views

How to get custom admin field value of specific Storeview in magento 2.3.2

I want to add a custom text area for contact info for a particular store view from configuration and get that custom field value and display it on the contact us page in Magento 2.3.2. so can anyone ...
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2answers
2k views

Magento 2.3: How to solve the message “Unable to send email”?

I have a problem with Magento 2.3 on the contact page and also on admin with email not been send. I'm getting this error on the contact page " “Unable to send email”. I have flow up email extension ...
1
vote
2answers
852 views

Unable to send emails. Could not acquire lock for cron job: sales_send_order_invoice_emails

Unable to send any kind emails (order, invoice, tracking). I get confirmation that it was sent, but nothing received. Same with "Contact us" from frontend. cron.log: main.WARNING: Could not ...
0
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1answer
259 views

Magento 2.3.5-p2 Emails not sending

When i submit Contact Us form on frontend i get: Unable to send mail: Unknown error and error in exception and debug logs: main.ERROR: DOMXPath::query(): Invalid expression in selector >> ....
0
votes
1answer
2k views

Not able to add contact us to navigation menu

I am trying to put the link of contact us that is at the bottom of magento website on the navigation menu. The form contains email textbox and a textbox where user could write and submit it. I want ...
1
vote
0answers
17 views

Contact page disappear after save category

I have a online store in Magento 2.2.3 with i18n stores. In menu i create new Catalog Category with name: Contacts, Contactos and Contacts in order EN, PT and FR. I configure this category to redirect ...
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2answers
51 views

Correct way to change core module code

I have one line of code in a core module (contact) in which I need to change. What is the correct way to make the change to change/overwrite this file?
0
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1answer
880 views

Magento 2: Rest API Contact Us Form

Need to Create Rest API for Contact Us form. Submit contact us form via rest API and send an email. API Name: Contact Us API Method: POST API URL: {baseurl}/rest/V1/contactus
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1answer
64 views

Magento2: Dropdown option in contact page

We add custom option in contact page: <div class="field ordernumber"> <div class="control"> <input placeholder="<?php ...
0
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1answer
44 views

Contact us form content change in magento 1.9.2.4

I am new to Magento and I am trying to add some content in contact-us form. I changed some text in the following file and cleared the cache, but its don't reflecting. Please help me. app/design/...
1
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1answer
74 views

Magento 2: How to add custom field in contact page

I have added in Magento_Contact module custom field with order number: <div class="field telephone"> <div class="control"> <...
0
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1answer
28 views

Contact form as API endpoint?

I am building a contact form which calls a post controller and emails some of the posted values to a specified recipient. My question Is How can I'secure' this form other than CAPTCHA? I looked at ...
2
votes
1answer
475 views

How to submit contact us data to Magento 2 contact us form action using graphqL?

How to submit contact us form data to Magento default functionalities using graphQl. I know to want to pass the form data using Mutation and doesn't have a clear idea to achieve the target. Please ...
0
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0answers
33 views

Contact form not submitting. Just refreshing. No errors...nothing

Sorry if this a repeated topic, but everything I can find is out of date and not for my version. New issue in the very long line of issues...using Magento 2.3.2. CE The contact form is not working ...
1
vote
2answers
820 views

How to remove url /contact/index in contact page in Magento 2

When we entering contact form in footer from any page it redirect only - /contact/index/ Any options such that we can submit form in footer section not redirect /contact/index After submit form it ...
1
vote
1answer
896 views

Magento 2.3 - Change the Contact page success message

I want to change the Success Message in the Contact Page. After someone press the submit button the Success page is like this: How I can to change the Success Page to display a static block for ...
1
vote
0answers
41 views

Magento 1.9 not sending contact form

My magento is not sending contact form for my e-mail, the other sales e-mails is working/sending normally, i checked the crons and system > Configuration > Store email adresses, checked Contacts too, ...
15
votes
1answer
16k views

How to override config.xml

I need to change contact us page email template type from "text" to "HTML". I found it is in the config.xml <email> <contacts_email_email_template translate="label" module="contacts">...
1
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0answers
25 views

Magento2: how to add ten digit mobile number validation on contact us page?

I want to add ten digit mobile number validation on contact us page. I already followed this but not working for me.
5
votes
1answer
15k views

magento 2 breadcrumbs on contact page

I am adding breadcrumb block on layout file contact_index_index.xml but not showing on contact page. Following code for contact_index_index.xml <?xml version="1.0"?> <!-- /** * Copyright © ...
0
votes
1answer
95 views

How to write grapgQl mutation to create and integrate the contact us page functionality in magento 2.3.2?

As same as the question, i want to create the mutation for contact us page and send the email via magento default contact us module without writing the custom email function in my resolver. How can i ...
0
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0answers
63 views

Magento 2.3.2 Contact Us Form error

Running Magento 2.3.2 and no matter what I seem to do I cannot get the contact us form to work. I have tried all the solutions I think Captha - Checked Email- I set up the emails in config ...
0
votes
1answer
461 views

Add multiple recipients contact us from

I have a contact form. The smtp module is installed on the project. For smtp service we use smtp.gmail.com. smtp module will collect all sendings and redirect them to the mail service, but my task is ...
1
vote
1answer
829 views

magento 2 contact us add multiple recipients

task: create form "contact us" send data from the form to 2 Email addresses I created form but magento 2 does not provide option in admin to add multiple emails separated by , I was looking for a ...
1
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0answers
22 views

Contact Us form changes

I want to add an image on the contact us form as marked here https://prnt.sc/oryyn0 This should be basically a second column and image should be placed next to Name, email.
0
votes
1answer
551 views

How can I change the title of the Contact Page in Magento 2?

I am facing an issue regarding change Title on contact page in Magento 2. I have extend the template app/design/frontend/Mgs/child_theme_name/Magento_Contact/view/froentend/layout/...
1
vote
1answer
208 views

Contact form email template - Array

If I have a checkbox on the contact form how do I pull these values into the email template. My form looks like <li> <label for="telephone">Contact Method</label> <...

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