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Questions tagged [contact-us]

Contact-us is a magento feature for users to communicate with site management.

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15 votes
1 answer
17k views

How to override config.xml

I need to change contact us page email template type from "text" to "HTML". I found it is in the config.xml <email> <contacts_email_email_template translate="label" module="contacts">...
blakcaps's user avatar
  • 1,965
8 votes
3 answers
16k views

Unable to submit your request Magento Contact Form Error

I keep getting this error when trying to submit my contact form: "Unable to submit your request. Please, try again later" I'm using default Magento contact form. Does anyone know where to start with ...
Christina Rule's user avatar
7 votes
6 answers
28k views

Magento: Add captcha to custom contact form

I created a new custom contact form in Magento website, I am trying to add captcha at the end of it. I have added to app/code/core/Mage/Captcha/etc/config.xml <customcontacts> ...
Khalil's user avatar
  • 215
6 votes
1 answer
16k views

magento 2 breadcrumbs on contact page

I am adding breadcrumb block on layout file contact_index_index.xml but not showing on contact page. Following code for contact_index_index.xml <?xml version="1.0"?> <!-- /** * Copyright © ...
Denish Vachhani's user avatar
6 votes
6 answers
38k views

Magento contact form in CMS page

I'm new in magento and I wonder how to create a form in a CMS page and receive the information by email. I did some research on the internet but I did not find explicit answers.
djodev's user avatar
  • 71
5 votes
3 answers
9k views

How to Redirect a Specific CMS Page (Contact Form) to https?

I have a contact form, which I'm showing from CMS page. Like described at method: http://inchoo.net/ecommerce/magento/contact-form-in-magento/ CMS page url is: customer-service-contact. I also ...
Viacheslav Kondratiuk's user avatar
5 votes
2 answers
3k views

Magento 2: How to change Contact Us Email Type?

magento\vendor\magento\module-contact\etc\email_templates.xml <?xml version="1.0"?> <!-- /** * Copyright © 2016 Magento. All rights reserved. * See COPYING.txt for license details. */ --&...
Jackson's user avatar
  • 9,939
5 votes
3 answers
5k views

Magento 2 Contact form error

I'm using Magento 2, and I'm getting the below error if I try to use the contact form. Does anyone have any idea what it might be? We can't process your request right now. Sorry, that's all we know....
alexcr's user avatar
  • 1,487
5 votes
3 answers
8k views

Send contact us emails to multiple recipients

Is there an easy way to send the contact us to multiple recipients? javascript validation appears to limit to one email address.
veilig's user avatar
  • 550
4 votes
4 answers
4k views

Is it possible to redirect the Magento 2 Contact Form without a custom module?

I'm trying to get the Magento 2 Contact form to redirect not to /contact/index but someplace else. Here is what I have so far: We use a custom theme, in which I have created a the following folders ...
tecjam's user avatar
  • 4,033
4 votes
2 answers
1k views

Setting 'h1' title on the Contact form in Magento 2

I am trying to set a page title which is different to the <h1> heading for my contact page, but there is a bug which does not let you use XML on the contact form, so I have included it in the &...
bondimedical's user avatar
4 votes
1 answer
2k views

Custom fields in Contact US

I'm trying to add custom fields to default Contact Us form but they are not displaying at all. I have used this procedure: 1. Edit form.phtml (inside my theme) and I put this code after Telephone: &...
bn302's user avatar
  • 61
4 votes
2 answers
2k views

Custom contact form on Product view - how to define Transactional E-mails template

I've created a new template file with a navigation menu and a contact form, which slides out with jquery when a link on the navigation is clicked, editing the form depending on which link is clicked. ...
tecjam's user avatar
  • 4,033
4 votes
2 answers
174 views

How to create a custom form?

I am trying to create a create a page in block but I'm trying to add a custom contact form. I can view it in frontend but it wouldn't work its not doing anything when I click submit. is there anyone ...
jibin george's user avatar
4 votes
2 answers
1k views

Not displaying breadcrumbs in Contacts page

In my site, the breadcrumbs are not displaying on the Contacts page. I have added the code for breadcrumbs in contacts.xml (given below), but still not working. <layout version="0.1.0"> <...
Asha's user avatar
  • 627
3 votes
3 answers
16k views

How to implement Magento Captcha in Contact- Us form?

I need to show default magento captcha in contact-us page.
Rita Jose's user avatar
  • 1,850
3 votes
3 answers
9k views

change url of the contact page in form.phtml file in magento

the contact us page url is "contacts" in this site : http://demo.kidsdial.com/CONTACTS this is the code : http://pastebin.com/eWDcbi0W in above code, where i have to change "contacts " to "contact-...
Baby in Magento's user avatar
3 votes
1 answer
2k views

Magento 2 - Incorrect title showing for some pages

Some of the pages show incorrect title and heading : it is showing "Customer Login" as page heading and title for Contact page and Advanced Search page. The point is, I included customer login form ...
Thomas Domingues's user avatar
3 votes
3 answers
2k views

Save Magento 1.9.2 contact form data in database?

I want to store Magento 1.9.2 contact form data into database? I have create a New DB Table and create new Module on local Pool but Controller overwrite is not working. I want to send email as well ...
rajeevG's user avatar
  • 73
3 votes
1 answer
737 views

Translating the custom text in form.phtml file

I have added some paragraph to form.phtml file and added the translation in the .../locale/nl_NL/Mage_Contacts.csv. But the custom text does not get translated in contact us page when I switch the ...
Zinat's user avatar
  • 2,069
3 votes
3 answers
2k views

override contacts form in magento

I am using magento 1.9.I have added a cms page named visit and it displays a form which is given below app\design\frontend\default\theme\template\sitevisit\form.phtml <form action="<?php echo ...
Asha's user avatar
  • 627
3 votes
2 answers
6k views

Contact form emails to multiple recipients

I am trying to find a way to send emails sent by the contact form to multiple email addresses but all the solutions I found involve the edit of the core files and I would like to avoid it. I think ...
giani.sim's user avatar
  • 1,473
3 votes
4 answers
2k views

Set <head> title and script in Contact Page

I'd like to set the title and add some scripts in the default Magento Contact page . So in my theme's directory I have added the following file: Magento_Contact/layout/contact_index_index.xml <...
zekia's user avatar
  • 650
3 votes
1 answer
1k views

How to remove static block from footer at contact us page?

I have added two static blocks in footer.phtml. Now I want to remove the those blocks from footer at contact us page for this I go to app/design/frontend/default/MY TEmplate/layout/contacts.xml and in ...
Ratnesh Choudhary's user avatar
3 votes
1 answer
338 views

Why is my email template not working with conditionals?

I need to customise the contact form of our magento project, so that there are 2 different forms, one is a basic contact form, the other one is tailored to specific clients, so they both have really ...
MagentoGuest's user avatar
3 votes
1 answer
2k views

Redirect multiple CMS forms to the original form pages

I have three contact-us forms that are CMS pages. They are on separate websites, and they all have different URL keys. The CMS pages have their own phtml forms but use the same controller action (...
laketuna's user avatar
  • 6,840
3 votes
1 answer
39 views

How to use custom module in a block

I have create a contact us custom module. It is working fine. But I don't know how to include that in a block of cms page. Can some help me here?
Venkatesha's user avatar
3 votes
2 answers
4k views

Overriding Contact Controller - No difference

After running through every tutorial on the internet about overriding core controllers I resort to posting here. Magento: 1.9.1.1 community Namespace: Tft Module Name: Customcontact Files: /app/...
Kai Qing's user avatar
  • 133
3 votes
1 answer
913 views

Contact Us form is not displaying

I am new to magento. I have override the Contact form, but in home page not displaying the Contacts link. my code is: etc\module\Easylife_Contacts.xml <?xml version="1.0"?> <config&...
Magento Nav's user avatar
3 votes
1 answer
1k views

Magento 2 : How to send contact form notifications to multiple recipients ?

I would like to send contact from contents to multiple E-Mail recipients, I checked there is no options for comma separated email address same like orders,shipping etc. how to do that ? Any help ...
anonymous's user avatar
  • 3,752
3 votes
1 answer
1k views

add a select dropdown on Contact Page

I'm looking for a way to be able to add a Dropdown (select) to the Contact Page and use it as a Subject later on in the email. I've tried simply adding a dropdown but it doesn't seem to be working: ...
Prashant Patel's user avatar
3 votes
0 answers
592 views

How to hide success message after some time in contact us page success?

I tried below way to hide a success message after some time in contact us page. But Not working. app\code\Eight25media\Messagehide\view\frontend\requirejs-config.js var config = { "map": { "*":...
Mujahidh's user avatar
  • 2,793
3 votes
4 answers
2k views

Contact Form Does not send email - no errors or logs

am attempting to use the built-in Magento contact form. I have enabled the contact form in the configuration as well as set all email addresses. I have login enabled. When I use the form it redirects ...
beepboop's user avatar
2 votes
1 answer
12k views

Contact Form Not Working or Displaying Confirmation / Failed Message

I have a contact form on my Contact Us page as follows; {{block type='core/template' name='contactForm' template='contacts/form.phtml'}} The form displays correctly but when I click 'Submit' the ...
Matt's user avatar
  • 149
2 votes
2 answers
9k views

Fatal error: Call to a member function beginTransaction() on a non-object

hi all I am new to magento, I have a custom module here I save my form details but it's return an error Fatal error: Call to a member function beginTransaction() on a non-object my code is: public ...
Magento Nav's user avatar
2 votes
2 answers
2k views

Observer for Contact Form

I need to pass information from the Magento Contact Form to a CRM system. I was wondering does anyone know if there is an observer that can be triggered to pass the form information to the CRM via the ...
Paul Donnelly's user avatar
2 votes
1 answer
2k views

form submit message appearing twice

I have included contact us form in cms page using below code {{block type="core/template" name="contactForm" form_action="/contacts/index/post" template="contacts/form.phtml"}} But after doing this, ...
Anshu Mishra's user avatar
  • 8,970
2 votes
3 answers
2k views

Unable to overwrite Contact Form in Magento 2

I'm trying to overwrite contact form but it's unable to overriding. For this I have followed below steps. Step 1) app/code/Learning/Contact/composer.json { "name": "learning/contact", "...
Bojjaiah's user avatar
  • 3,762
2 votes
2 answers
590 views

Modify the From address of the Contacts email [closed]

I send emails from Contact form, e.g. template='contacts/form.phtml', to an osTicket system. My problem is that the customer's email address is set as the ReplyTo header of the email sent by this ...
Memes's user avatar
  • 708
2 votes
3 answers
3k views

Magento contact form not displaying

I have a CMS page Contact Us, which has the following {{block type=’core/template’ name=’contactForm’ template=’contacts/form.phtml’}} However on the Contact Us page the block isn't being loaded, ...
Caius Eugene's user avatar
2 votes
2 answers
3k views

Unable to send emails. Could not acquire lock for cron job: sales_send_order_invoice_emails

Unable to send any kind emails (order, invoice, tracking). I get confirmation that it was sent, but nothing received. Same with "Contact us" from frontend. cron.log: main.WARNING: Could not ...
Aliokas's user avatar
  • 21
2 votes
1 answer
1k views

How to submit contact us data to Magento 2 contact us form action using graphqL?

How to submit contact us form data to Magento default functionalities using graphQl. I know to want to pass the form data using Mutation and doesn't have a clear idea to achieve the target. Please ...
Mujahidh's user avatar
  • 2,793
2 votes
3 answers
5k views

Magento 2 : Contact us email is not sending to admin

I have checked with all latest and oldest version of magento 2 but contact us email is not sending to admin. I have already set the configuration in admin with admin email and etc. I am getting rest ...
Sumil sanghavi's user avatar
2 votes
1 answer
8k views

How can I change reply-to email adress of contact form when using transactional email template?

I am using a custom template for the contact form because I need a unique subject line for incoming contact form. I got that working by using a custom transactional email template. But now I came ...
Akif Gümüssu's user avatar
2 votes
1 answer
310 views

Magento2: Dropdown option in contact page

We add custom option in contact page: <div class="field ordernumber"> <div class="control"> <input placeholder="<?php ...
Sylvester's user avatar
  • 2,234
2 votes
3 answers
535 views

Contact Us Email Options

Is there a way how to set multiple recipients on Magento 2 Contacts, right now it only allows to set single email. http://prntscr.com/l3f158 Thanks, JM
Jm Cabugnason's user avatar
2 votes
4 answers
2k views

How to translate or change the name of the page 'Contact Us' from the tab name in browser on Magento 2?

I tried to find the page in backend from content -> Pages, but the contact us page is not there. I also find some answers for Magento 1, that you have to edit this file and change the name from here ...
Raluca Albu's user avatar
2 votes
3 answers
6k views

Magento 2 - rewrite contact url

I change to change default contact url from /contact/ to /customcontact/ or something. How we do that in magento2?
erichp's user avatar
  • 21
2 votes
2 answers
3k views

How to change the title of contacts page in coding in magento?

I have done a website in magento. In that website, I have contact page. I have inserted the keywords,description in the contact page But when I am giving the title, it is not showing in the website. ...
lena's user avatar
  • 47
2 votes
2 answers
2k views

How to create custom Thank you page in Magento?

I am working for a Magento based website in which my for contact us page when I fill the form and click on the submit, i got the message of "thankyou" on same page but the url is changing from example....
Rajat's user avatar
  • 21

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