Skip to main content
Share Your Experience: Take the 2024 Developer Survey

Questions tagged [contact-us]

Contact-us is a magento feature for users to communicate with site management.

Filter by
Sorted by
Tagged with
4 votes
2 answers
1k views

Not displaying breadcrumbs in Contacts page

In my site, the breadcrumbs are not displaying on the Contacts page. I have added the code for breadcrumbs in contacts.xml (given below), but still not working. <layout version="0.1.0"> <...
1 vote
3 answers
3k views

Magento contact form unable to submit your request error

Magento 1.9.2.3 contact form issue, its the default contact form in magento. I get error Unable to submit your request, please try again later, even all fields are filled, however this form is ...
0 votes
1 answer
1k views

Redirect contact form to another page after submit

How can I redirect the default Magento form to a separate thank you page on submission, rather than redirecting it to the contact form with the thank you message itself? Here is my Indexcontroller....
1 vote
2 answers
3k views

Magento 2.3.3 - Add file upload field to Contact Page

what is the best way to add a File Upload field in the Contact Page? I want to give users option to upload a file. I try this module but is not work on my 2.3.3 Magento version. Thank you
1 vote
1 answer
2k views

magento 2 contact us add multiple recipients

task: create form "contact us" send data from the form to 2 Email addresses I created form but magento 2 does not provide option in admin to add multiple emails separated by , I was looking for a ...
0 votes
1 answer
22 views

Magento 2.3 Add captcha on CMS page using default captcha that we use in Contact us page

I'm trying to add a captcha to a custom form that I created in a CMS page in Magento. The captcha is working correctly on the default Contact Us page, but it's not refreshing every time on my custom ...
0 votes
0 answers
24 views

Contact us form not sending email if we redirect the page to some other url

We have PWA Venia Storefront [ Reactjs on frontend ] . In Contact us page in our website, user enter all details and enter submit button, two things will happen : We are displaying message : "...
3 votes
4 answers
2k views

Contact Form Does not send email - no errors or logs

am attempting to use the built-in Magento contact form. I have enabled the contact form in the configuration as well as set all email addresses. I have login enabled. When I use the form it redirects ...
0 votes
1 answer
46 views

Contact Form Magento2: move success message to form

How to move success (not error) message into contact form?
1 vote
1 answer
323 views

How To Translate contact us Meta description in magento2?

vendor/magento/module-contact/view/frontend/layout/contact_index_index.xml <head> <title>Contact Us</title> <meta name="description" content="Have ...
0 votes
1 answer
40 views

How to attach file in contact us mail

I have a contact form with a field to attach the file but I don't the way how to attach that uploaded file to the email template of contact us mail in Magento
0 votes
1 answer
338 views

How can i install and configure google map on E-commerce Website in Magento 2.4.5?

I have freshly installed magento 2.4.5 on windows, I'm creating Pizza store, now I have to add google map for checkout process and to track the address, can anyone help me out? It will mean a lot to ...
0 votes
1 answer
109 views

Adding Constant Contact Inline Signup Javascript to Magento

I am trying to get the Constant Contact Inline Signup form and AlphaSSL Security banner working in my site footer. I copied the relevant code from the websites into a block in admin called footer: <...
0 votes
1 answer
1k views

Contact-us page captcha not showing on another page using the same template

I added a captcha on the contact-us page following the guide here: How to implement Magento Captcha in Contact- Us form? it seems to be working perfectly, the problem is that I have another CMS-page ...
1 vote
1 answer
197 views

Unable To Add Contact Form To CMS Page In Magento 2?

I added below info but contact form not showing app/design/frontend/company/name_theme/Magento_Contact/templates/form.phtml Then, insert the contact form to the CMS page {{block type=’core/template’ ...
1 vote
2 answers
3k views

Custom module with custom database table and per store settings

I am creating a custom module with a custom database table using the following tutorial. This module is a custom contact form, and I would like the settings for that custom contact form to be on a ...
0 votes
1 answer
129 views

Contact form not submitting. Just refreshing. No errors...nothing

Sorry if this a repeated topic, but everything I can find is out of date and not for my version. New issue in the very long line of issues...using Magento 2.3.2. CE The contact form is not working ...
0 votes
0 answers
192 views

Magento PWA modify contact us page

I have installed pwa-studio in my Magento version 2.4.3. Now I want to change design of contact us page also want to ad couple fields. I successfully modified header, footer, cms pages but can't seems ...
0 votes
1 answer
114 views

CAPTCHA is not showing on Contact us page

After enabling captcha for the contact form the captcha is not shown on the form. If submitted an "Incorrect CAPTCHA" error is displayed. Select stores->Configuration->Customers->...
1 vote
0 answers
238 views

How can I configure Contact Us form & Contact Email in Magento 2?

Please explain Simple ways to configure the Contact Us form and Contact Email. How can I Enable the Contact Us Form? How to Customize the Email Contact form ? How to Configure the Contact Us form?
1 vote
1 answer
83 views

Second contact us for another email

I need a second contact us form that is accessed from another url and the email is sent to another email. How can I do this?
0 votes
1 answer
921 views

Captcha won't show up when load contact form by Static Block

I am getting captcha at contact us page. But when same file is called in static block, contact us form works fine but captcha does not occur. Kindly suggest any solution.
2 votes
3 answers
3k views

Magento contact form not displaying

I have a CMS page Contact Us, which has the following {{block type=’core/template’ name=’contactForm’ template=’contacts/form.phtml’}} However on the Contact Us page the block isn't being loaded, ...
0 votes
1 answer
170 views

Can't find Contact Block

I'm having trouble finding where exactly the Contact-page is located in a shop I got handed down. There is a Block called 'Contact Us info' saved in the Admin Frontend Portion of Content->Blocks, ...
0 votes
2 answers
646 views

contact us page title and meta description changes not reflating in magento2

<?xml version="1.0"?> <!-- /** * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ --> <page xmlns:xsi="http://www.w3.org/2001/...
0 votes
1 answer
148 views

"Invalid Form Key. Please refresh the page." error on Contact us page

The error "Invalid Form Key. Please refresh the page." appears when submitting the contact form. I just don't know how to handle this. :( In my opinion, this must not even be supposed to ...
2 votes
3 answers
5k views

Magento 2 : Contact us email is not sending to admin

I have checked with all latest and oldest version of magento 2 but contact us email is not sending to admin. I have already set the configuration in admin with admin email and etc. I am getting rest ...
1 vote
1 answer
446 views

Translation doesn't work on breadcrumbs added by xml in Magento 2

I am trying like below to put Breadcrumb and translation in Contact page of Magento 2. But can't translate. I put translation file under /vendor/magento/module-contact/i18n/zh_Hant_TW.csv Is it not ...
0 votes
4 answers
3k views

Contact page route /contacts/index gives 404 error, but works with /index.php/contacts/index

So, up until about an hour ago, my magento contact page was working fine. Then, all of a sudden, the server immediately serves a 404 error. The rest of the site's pages are fine, but this one ...
0 votes
0 answers
264 views

Magento 2 Contact Form does not send email, but all transactional emails work

In Magento 2.3.5-p1 build we're having issues with the contact form sending emails. On the client/user side, everything appears to work fine. The form submits without issue and then displays the ...
0 votes
1 answer
30 views

Magento 2 - How was the static block added above contact-us form in magento sample data?

I just installed a fresh magento 2.4.1 with sample data. I noticed that the contact us site shows a static block contact-us-info above the form. But I could not figure out how that block was added.
0 votes
1 answer
177 views

An error occurred while processing your form. Please try again later. after submitting the form

<?php /** * * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ namespace task\Mycontact\Controller\Index; use Magento\Framework\App\Action\...
0 votes
1 answer
519 views

How can I attach files to a Contact Us form?

I am trying to create a contact us form with the following fields and file attachments on Magento 2.3.2: <?php // @codingStandardsIgnoreFile ?> <?php $themeHelper = $this->helper('...
0 votes
0 answers
108 views

having an issue on contact form magento 2.4.0

i am having a difficulties on contact form block, dont have themes, i use only the default luma on root/vendor/magento Write Us Jot us a note and we’ll get back to you as quickly as possible. Name ...
0 votes
1 answer
231 views

How to get custom admin field value of specific Storeview in magento 2.3.2

I want to add a custom text area for contact info for a particular store view from configuration and get that custom field value and display it on the contact us page in Magento 2.3.2. so can anyone ...
1 vote
2 answers
3k views

Magento 2.3: How to solve the message “Unable to send email”?

I have a problem with Magento 2.3 on the contact page and also on admin with email not been send. I'm getting this error on the contact page " “Unable to send email”. I have flow up email extension ...
2 votes
2 answers
3k views

Unable to send emails. Could not acquire lock for cron job: sales_send_order_invoice_emails

Unable to send any kind emails (order, invoice, tracking). I get confirmation that it was sent, but nothing received. Same with "Contact us" from frontend. cron.log: main.WARNING: Could not ...
0 votes
1 answer
343 views

Magento 2.3.5-p2 Emails not sending

When i submit Contact Us form on frontend i get: Unable to send mail: Unknown error and error in exception and debug logs: main.ERROR: DOMXPath::query(): Invalid expression in selector >> ....
0 votes
1 answer
2k views

Not able to add contact us to navigation menu

I am trying to put the link of contact us that is at the bottom of magento website on the navigation menu. The form contains email textbox and a textbox where user could write and submit it. I want ...
1 vote
0 answers
20 views

Contact page disappear after save category

I have a online store in Magento 2.2.3 with i18n stores. In menu i create new Catalog Category with name: Contacts, Contactos and Contacts in order EN, PT and FR. I configure this category to redirect ...
0 votes
2 answers
158 views

Correct way to change core module code

I have one line of code in a core module (contact) in which I need to change. What is the correct way to make the change to change/overwrite this file?
0 votes
1 answer
2k views

Magento 2: Rest API Contact Us Form

Need to Create Rest API for Contact Us form. Submit contact us form via rest API and send an email. API Name: Contact Us API Method: POST API URL: {baseurl}/rest/V1/contactus
2 votes
1 answer
310 views

Magento2: Dropdown option in contact page

We add custom option in contact page: <div class="field ordernumber"> <div class="control"> <input placeholder="<?php ...
0 votes
1 answer
122 views

Contact us form content change in magento 1.9.2.4

I am new to Magento and I am trying to add some content in contact-us form. I changed some text in the following file and cleared the cache, but its don't reflecting. Please help me. app/design/...
1 vote
1 answer
270 views

Magento 2: How to add custom field in contact page

I have added in Magento_Contact module custom field with order number: <div class="field telephone"> <div class="control"> <...
0 votes
1 answer
130 views

Contact form as API endpoint?

I am building a contact form which calls a post controller and emails some of the posted values to a specified recipient. My question Is How can I'secure' this form other than CAPTCHA? I looked at ...
2 votes
1 answer
1k views

How to submit contact us data to Magento 2 contact us form action using graphqL?

How to submit contact us form data to Magento default functionalities using graphQl. I know to want to pass the form data using Mutation and doesn't have a clear idea to achieve the target. Please ...
1 vote
2 answers
1k views

How to remove url /contact/index in contact page in Magento 2

When we entering contact form in footer from any page it redirect only - /contact/index/ Any options such that we can submit form in footer section not redirect /contact/index After submit form it ...
1 vote
1 answer
2k views

Magento 2.3 - Change the Contact page success message

I want to change the Success Message in the Contact Page. After someone press the submit button the Success page is like this: How I can to change the Success Page to display a static block for ...
1 vote
0 answers
104 views

Magento 1.9 not sending contact form

My magento is not sending contact form for my e-mail, the other sales e-mails is working/sending normally, i checked the crons and system > Configuration > Store email adresses, checked Contacts too, ...

1
2 3 4 5