Questions tagged [contact-us]

Contact-us is a magento feature for users to communicate with site management.

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1answer
22 views

Translation doesn't work on breadcrumbs added by xml in Magento 2

I am trying like below to put Breadcrumb and translation in Contact page of Magento 2. But can't translate. I put translation file under /vendor/magento/module-contact/i18n/zh_Hant_TW.csv Is it not ...
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0answers
22 views

Magento 2 Contact Form does not send email, but all transactional emails work

In Magento 2.3.5-p1 build we're having issues with the contact form sending emails. On the client/user side, everything appears to work fine. The form submits without issue and then displays the ...
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1answer
11 views

Magento 2 - How was the static block added above contact-us form in magento sample data?

I just installed a fresh magento 2.4.1 with sample data. I noticed that the contact us site shows a static block contact-us-info above the form. But I could not figure out how that block was added.
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1answer
13 views

An error occurred while processing your form. Please try again later. after submitting the form

<?php /** * * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ namespace task\Mycontact\Controller\Index; use Magento\Framework\App\Action\...
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1answer
26 views

CAPTCHA is not showing on Contact us page

After enabling captcha for the contact form the captcha is not shown on the form. If submitted an "Incorrect CAPTCHA" error is displayed. Select stores->Configuration->Customers->...
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1answer
28 views

How can I attach files to a Contact Us form?

I am trying to create a contact us form with the following fields and file attachments on Magento 2.3.2: <?php // @codingStandardsIgnoreFile ?> <?php $themeHelper = $this->helper('...
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0answers
24 views

having an issue on contact form magento 2.4.0

i am having a difficulties on contact form block, dont have themes, i use only the default luma on root/vendor/magento Write Us Jot us a note and we’ll get back to you as quickly as possible. Name ...
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1answer
24 views

How to get custom admin field value of specific Storeview in magento 2.3.2

I want to add a custom text area for contact info for a particular store view from configuration and get that custom field value and display it on the contact us page in Magento 2.3.2. so can anyone ...
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0answers
21 views

Magento2 Contact Us email is received via wrong from email address

Magento2 I am using SMTP for my Magento2 setup But I am facing a strange issue The contact us an email received have wrong from the email address. The name (Sender Name) is correct in the form email ...
1
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2answers
196 views

Unable to send emails. Could not acquire lock for cron job: sales_send_order_invoice_emails

Unable to send any kind emails (order, invoice, tracking). I get confirmation that it was sent, but nothing received. Same with "Contact us" from frontend. cron.log: main.WARNING: Could not ...
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1answer
173 views

Magento 2.3.5-p2 Emails not sending

When i submit Contact Us form on frontend i get: Unable to send mail: Unknown error and error in exception and debug logs: main.ERROR: DOMXPath::query(): Invalid expression in selector >> ....
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1answer
22 views

contact us page title and meta description changes not reflating in magento2

<?xml version="1.0"?> <!-- /** * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ --> <page xmlns:xsi="http://www.w3.org/2001/...
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0answers
15 views

Contact page disappear after save category

I have a online store in Magento 2.2.3 with i18n stores. In menu i create new Catalog Category with name: Contacts, Contactos and Contacts in order EN, PT and FR. I configure this category to redirect ...
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1answer
429 views

Magento 2: Rest API Contact Us Form

Need to Create Rest API for Contact Us form. Submit contact us form via rest API and send an email. API Name: Contact Us API Method: POST API URL: {baseurl}/rest/V1/contactus
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2answers
29 views

Correct way to change core module code

I have one line of code in a core module (contact) in which I need to change. What is the correct way to make the change to change/overwrite this file?
1
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1answer
23 views

Magento2: Dropdown option in contact page

We add custom option in contact page: <div class="field ordernumber"> <div class="control"> <input placeholder="<?php ...
1
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1answer
47 views

Magento 2: How to add custom field in contact page

I have added in Magento_Contact module custom field with order number: <div class="field telephone"> <div class="control"> <...
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1answer
23 views

Contact us form content change in magento 1.9.2.4

I am new to Magento and I am trying to add some content in contact-us form. I changed some text in the following file and cleared the cache, but its don't reflecting. Please help me. app/design/...
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1answer
22 views

Contact form as API endpoint?

I am building a contact form which calls a post controller and emails some of the posted values to a specified recipient. My question Is How can I'secure' this form other than CAPTCHA? I looked at ...
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0answers
22 views

Contact form not submitting. Just refreshing. No errors…nothing

Sorry if this a repeated topic, but everything I can find is out of date and not for my version. New issue in the very long line of issues...using Magento 2.3.2. CE The contact form is not working ...
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1answer
578 views

Magento 2.3.3 - Add file upload field to Contact Page

what is the best way to add a File Upload field in the Contact Page? I want to give users option to upload a file. I try this module but is not work on my 2.3.3 Magento version. Thank you
1
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1answer
477 views

Magento 2.3 - Change the Contact page success message

I want to change the Success Message in the Contact Page. After someone press the submit button the Success page is like this: How I can to change the Success Page to display a static block for ...
1
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0answers
34 views

Magento 1.9 not sending contact form

My magento is not sending contact form for my e-mail, the other sales e-mails is working/sending normally, i checked the crons and system > Configuration > Store email adresses, checked Contacts too, ...
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0answers
25 views

Magento2: how to add ten digit mobile number validation on contact us page?

I want to add ten digit mobile number validation on contact us page. I already followed this but not working for me.
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0answers
46 views

Magento 2.3.2 Contact Us Form error

Running Magento 2.3.2 and no matter what I seem to do I cannot get the contact us form to work. I have tried all the solutions I think Captha - Checked Email- I set up the emails in config ...
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1answer
67 views

How to write grapgQl mutation to create and integrate the contact us page functionality in magento 2.3.2?

As same as the question, i want to create the mutation for contact us page and send the email via magento default contact us module without writing the custom email function in my resolver. How can i ...
0
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1answer
275 views

Add multiple recipients contact us from

I have a contact form. The smtp module is installed on the project. For smtp service we use smtp.gmail.com. smtp module will collect all sendings and redirect them to the mail service, but my task is ...
1
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1answer
455 views

magento 2 contact us add multiple recipients

task: create form "contact us" send data from the form to 2 Email addresses I created form but magento 2 does not provide option in admin to add multiple emails separated by , I was looking for a ...
2
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1answer
176 views

How to submit contact us data to Magento 2 contact us form action using graphqL?

How to submit contact us form data to Magento default functionalities using graphQl. I know to want to pass the form data using Mutation and doesn't have a clear idea to achieve the target. Please ...
1
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0answers
22 views

Contact Us form changes

I want to add an image on the contact us form as marked here https://prnt.sc/oryyn0 This should be basically a second column and image should be placed next to Name, email.
0
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1answer
220 views

How can I change the title of the Contact Page in Magento 2?

I am facing an issue regarding change Title on contact page in Magento 2. I have extend the template app/design/frontend/Mgs/child_theme_name/Magento_Contact/view/froentend/layout/...
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1answer
138 views

Email Error On Website

I am getting this error on our website 5.7.1 : Sender address rejected: not owned by user Email Just to make you aware email 1 is different to email 2 Any advice on resolving this would be great.
4
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2answers
49 views

How to create a custom form?

I am trying to create a create a page in block but I'm trying to add a custom contact form. I can view it in frontend but it wouldn't work its not doing anything when I click submit. is there anyone ...
0
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1answer
118 views

Contact Page error 404

I have installed Magento 2.3 and then installed custom paid theme.After this when i open my contact page the page shows 404 error. i have check the controller URL and other things to debug but i don't ...
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0answers
85 views

Contact page 404 error magento 2

When ever i open contact us page it gives 404 error on white screen like this http://prntscr.com/nv27xs the page is enabled form configuration. by default 404 error page is like this http://...
3
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0answers
170 views

How to hide success message after some time in contact us page success?

I tried below way to hide a success message after some time in contact us page. But Not working. app\code\Eight25media\Messagehide\view\frontend\requirejs-config.js var config = { "map": { "*":...
0
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2answers
613 views

Magento 2 - Add google captcha on contact form

I want to add google captcha on contact us page. copied vendor/magento/module-contact/view/frontend/templates/form.phtml to app/design/frontend/Vendor/MyTheme/Magento_Contact/templates/form....
1
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1answer
362 views

Magento 2 - Customize contact us page

I want to add MAP in contact us page. To do this I want to override it's phtml. How can I get it's phtml and how can I override it? Thanks
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0answers
57 views

Added CMS block to contacts page layout XML, but doesn't show up

I am trying to add a CMS static block, to the magento 1 contacts page, in the right column. I've tried adding the following to app/design/frontend/{client}/{theme}/layout/local.xml <...
1
vote
1answer
38 views

Magento 2 Contacts Page has 2 versions

I'm trying to develop my contacts page but I'm receiving some unusual behaviour. I've created the Contacts Page mydomain.com/contact and the contact form gets loaded via: {{block class="Magento\...
0
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2answers
24 views

Magento 2 : Can I create a contact-us page or it should be by default?

Can I create a contact-us page or it should be by default ? If it should be by default, then why there is no admin? can anyone help me ? Thanks
1
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2answers
1k views

Magento 2.3: How to solve the message “Unable to send email”?

I have a problem with Magento 2.3 on the contact page and also on admin with email not been send. I'm getting this error on the contact page " “Unable to send email”. I have flow up email extension ...
0
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1answer
411 views

Disable contact form submit onclick

I want to disable the submit button of the contact form onclick, so that the button can be only clicked once. The only problem with this, is that it does not validate the form anymore. It directly ...
0
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1answer
194 views

Magento contact form submit button allow click ones

Is it possible to change the behavior of the submit button on the contact form, so that it will only allow to click one time? Now when you fill in the form and click multiple times on the submit ...
1
vote
1answer
2k views

How to add recaptcha v2 for multiple forms on single page?

I am trying to configure re captcha for contact us form and newsletter form. Both these form are on one page. Now I have to configure common recaptcha for these two form and when on submit captcha ...
1
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2answers
639 views

How to remove url /contact/index in contact page in Magento 2

When we entering contact form in footer from any page it redirect only - /contact/index/ Any options such that we can submit form in footer section not redirect /contact/index After submit form it ...
0
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1answer
314 views

Magento 1.9 contact form validate required not working

For some reason our select dropdown is not required and does not validate the entry. It already contains the class 'required-entry' for the select. What am I missing here? <form action="<?php ...
1
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2answers
1k views

Magento 2.2.6 Change 'From' field of magento contact form email to the sender

Currently, when customer submit a contact form through our website, the "sent from" email address we received is our support@example.com. I would like to change the "send from" email address to be the ...
2
votes
3answers
340 views

Contact Us Email Options

Is there a way how to set multiple recipients on Magento 2 Contacts, right now it only allows to set single email. http://prntscr.com/l3f158 Thanks, JM
3
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4answers
845 views

Set <head> title and script in Contact Page

I'd like to set the title and add some scripts in the default Magento Contact page . So in my theme's directory I have added the following file: Magento_Contact/layout/contact_index_index.xml <...

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