Questions tagged [contact-us]

Contact-us is a magento feature for users to communicate with site management.

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Unable To Add Contact Form To CMS Page In Magento 2?

I added below info but contact form not showing app/design/frontend/company/name_theme/Magento_Contact/templates/form.phtml Then, insert the contact form to the CMS page {{block type=’core/template’ ...
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0 votes
1 answer
14 views

How to attach file in contact us mail

I have a contact form with a field to attach the file but I don't the way how to attach that uploaded file to the email template of contact us mail in Magento
0 votes
0 answers
8 views

Error on the contact page

I'm getting this error 500 when I try to reach my website contact page (There are no magento logs, i had to check on the php log themselves to get these. I can't understand why going to the contact ...
  • 853
0 votes
0 answers
57 views

Magento PWA modify contact us page

I have installed pwa-studio in my Magento version 2.4.3. Now I want to change design of contact us page also want to ad couple fields. I successfully modified header, footer, cms pages but can't seems ...
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1 vote
0 answers
55 views

How can I configure Contact Us form & Contact Email in Magento 2?

Please explain Simple ways to configure the Contact Us form and Contact Email. How can I Enable the Contact Us Form? How to Customize the Email Contact form ? How to Configure the Contact Us form?
1 vote
1 answer
34 views

Second contact us for another email

I need a second contact us form that is accessed from another url and the email is sent to another email. How can I do this?
0 votes
1 answer
67 views

Can't find Contact Block

I'm having trouble finding where exactly the Contact-page is located in a shop I got handed down. There is a Block called 'Contact Us info' saved in the Admin Frontend Portion of Content->Blocks, ...
0 votes
1 answer
192 views

How To Translate contact us Meta description in magento2?

vendor/magento/module-contact/view/frontend/layout/contact_index_index.xml <head> <title>Contact Us</title> <meta name="description" content="Have ...
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0 votes
1 answer
61 views

"Invalid Form Key. Please refresh the page." error on Contact us page

The error "Invalid Form Key. Please refresh the page." appears when submitting the contact form. I just don't know how to handle this. :( In my opinion, this must not even be supposed to ...
1 vote
1 answer
208 views

Translation doesn't work on breadcrumbs added by xml in Magento 2

I am trying like below to put Breadcrumb and translation in Contact page of Magento 2. But can't translate. I put translation file under /vendor/magento/module-contact/i18n/zh_Hant_TW.csv Is it not ...
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0 votes
0 answers
78 views

Magento 2 Contact Form does not send email, but all transactional emails work

In Magento 2.3.5-p1 build we're having issues with the contact form sending emails. On the client/user side, everything appears to work fine. The form submits without issue and then displays the ...
  • 455
0 votes
1 answer
15 views

Magento 2 - How was the static block added above contact-us form in magento sample data?

I just installed a fresh magento 2.4.1 with sample data. I noticed that the contact us site shows a static block contact-us-info above the form. But I could not figure out how that block was added.
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0 votes
1 answer
42 views

An error occurred while processing your form. Please try again later. after submitting the form

<?php /** * * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ namespace task\Mycontact\Controller\Index; use Magento\Framework\App\Action\...
0 votes
1 answer
63 views

CAPTCHA is not showing on Contact us page

After enabling captcha for the contact form the captcha is not shown on the form. If submitted an "Incorrect CAPTCHA" error is displayed. Select stores->Configuration->Customers->...
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0 votes
1 answer
134 views

How can I attach files to a Contact Us form?

I am trying to create a contact us form with the following fields and file attachments on Magento 2.3.2: <?php // @codingStandardsIgnoreFile ?> <?php $themeHelper = $this->helper('...
0 votes
0 answers
93 views

having an issue on contact form magento 2.4.0

i am having a difficulties on contact form block, dont have themes, i use only the default luma on root/vendor/magento Write Us Jot us a note and we’ll get back to you as quickly as possible. Name ...
0 votes
1 answer
135 views

How to get custom admin field value of specific Storeview in magento 2.3.2

I want to add a custom text area for contact info for a particular store view from configuration and get that custom field value and display it on the contact us page in Magento 2.3.2. so can anyone ...
  • 507
2 votes
2 answers
2k views

Unable to send emails. Could not acquire lock for cron job: sales_send_order_invoice_emails

Unable to send any kind emails (order, invoice, tracking). I get confirmation that it was sent, but nothing received. Same with "Contact us" from frontend. cron.log: main.WARNING: Could not ...
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0 votes
1 answer
312 views

Magento 2.3.5-p2 Emails not sending

When i submit Contact Us form on frontend i get: Unable to send mail: Unknown error and error in exception and debug logs: main.ERROR: DOMXPath::query(): Invalid expression in selector >> ....
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0 votes
2 answers
343 views

contact us page title and meta description changes not reflating in magento2

<?xml version="1.0"?> <!-- /** * Copyright © Magento, Inc. All rights reserved. * See COPYING.txt for license details. */ --> <page xmlns:xsi="http://www.w3.org/2001/...
1 vote
0 answers
17 views

Contact page disappear after save category

I have a online store in Magento 2.2.3 with i18n stores. In menu i create new Catalog Category with name: Contacts, Contactos and Contacts in order EN, PT and FR. I configure this category to redirect ...
0 votes
1 answer
1k views

Magento 2: Rest API Contact Us Form

Need to Create Rest API for Contact Us form. Submit contact us form via rest API and send an email. API Name: Contact Us API Method: POST API URL: {baseurl}/rest/V1/contactus
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0 votes
2 answers
84 views

Correct way to change core module code

I have one line of code in a core module (contact) in which I need to change. What is the correct way to make the change to change/overwrite this file?
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1 vote
1 answer
119 views

Magento2: Dropdown option in contact page

We add custom option in contact page: <div class="field ordernumber"> <div class="control"> <input placeholder="<?php ...
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1 vote
1 answer
155 views

Magento 2: How to add custom field in contact page

I have added in Magento_Contact module custom field with order number: <div class="field telephone"> <div class="control"> <...
  • 2,106
0 votes
1 answer
70 views

Contact us form content change in magento 1.9.2.4

I am new to Magento and I am trying to add some content in contact-us form. I changed some text in the following file and cleared the cache, but its don't reflecting. Please help me. app/design/...
0 votes
1 answer
60 views

Contact form as API endpoint?

I am building a contact form which calls a post controller and emails some of the posted values to a specified recipient. My question Is How can I'secure' this form other than CAPTCHA? I looked at ...
0 votes
1 answer
64 views

Contact form not submitting. Just refreshing. No errors...nothing

Sorry if this a repeated topic, but everything I can find is out of date and not for my version. New issue in the very long line of issues...using Magento 2.3.2. CE The contact form is not working ...
0 votes
2 answers
2k views

Magento 2.3.3 - Add file upload field to Contact Page

what is the best way to add a File Upload field in the Contact Page? I want to give users option to upload a file. I try this module but is not work on my 2.3.3 Magento version. Thank you
  • 2,106
1 vote
1 answer
1k views

Magento 2.3 - Change the Contact page success message

I want to change the Success Message in the Contact Page. After someone press the submit button the Success page is like this: How I can to change the Success Page to display a static block for ...
  • 2,106
1 vote
0 answers
56 views

Magento 1.9 not sending contact form

My magento is not sending contact form for my e-mail, the other sales e-mails is working/sending normally, i checked the crons and system > Configuration > Store email adresses, checked Contacts too, ...
1 vote
0 answers
57 views

Magento2: how to add ten digit mobile number validation on contact us page?

I want to add ten digit mobile number validation on contact us page. I already followed this but not working for me.
0 votes
0 answers
101 views

Magento 2.3.2 Contact Us Form error

Running Magento 2.3.2 and no matter what I seem to do I cannot get the contact us form to work. I have tried all the solutions I think Captha - Checked Email- I set up the emails in config ...
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0 votes
1 answer
130 views

How to write grapgQl mutation to create and integrate the contact us page functionality in magento 2.3.2?

As same as the question, i want to create the mutation for contact us page and send the email via magento default contact us module without writing the custom email function in my resolver. How can i ...
  • 2,597
0 votes
1 answer
646 views

Add multiple recipients contact us from

I have a contact form. The smtp module is installed on the project. For smtp service we use smtp.gmail.com. smtp module will collect all sendings and redirect them to the mail service, but my task is ...
1 vote
1 answer
1k views

magento 2 contact us add multiple recipients

task: create form "contact us" send data from the form to 2 Email addresses I created form but magento 2 does not provide option in admin to add multiple emails separated by , I was looking for a ...
2 votes
1 answer
732 views

How to submit contact us data to Magento 2 contact us form action using graphqL?

How to submit contact us form data to Magento default functionalities using graphQl. I know to want to pass the form data using Mutation and doesn't have a clear idea to achieve the target. Please ...
  • 2,597
1 vote
0 answers
22 views

Contact Us form changes

I want to add an image on the contact us form as marked here https://prnt.sc/oryyn0 This should be basically a second column and image should be placed next to Name, email.
  • 720
0 votes
1 answer
884 views

How can I change the title of the Contact Page in Magento 2?

I am facing an issue regarding change Title on contact page in Magento 2. I have extend the template app/design/frontend/Mgs/child_theme_name/Magento_Contact/view/froentend/layout/...
  • 576
0 votes
1 answer
335 views

Email Error On Website

I am getting this error on our website 5.7.1 : Sender address rejected: not owned by user Email Just to make you aware email 1 is different to email 2 Any advice on resolving this would be great.
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4 votes
2 answers
63 views

How to create a custom form?

I am trying to create a create a page in block but I'm trying to add a custom contact form. I can view it in frontend but it wouldn't work its not doing anything when I click submit. is there anyone ...
0 votes
1 answer
280 views

Contact Page error 404

I have installed Magento 2.3 and then installed custom paid theme.After this when i open my contact page the page shows 404 error. i have check the controller URL and other things to debug but i don't ...
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0 votes
0 answers
128 views

Contact page 404 error magento 2

When ever i open contact us page it gives 404 error on white screen like this http://prntscr.com/nv27xs the page is enabled form configuration. by default 404 error page is like this http://...
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3 votes
0 answers
469 views

How to hide success message after some time in contact us page success?

I tried below way to hide a success message after some time in contact us page. But Not working. app\code\Eight25media\Messagehide\view\frontend\requirejs-config.js var config = { "map": { "*":...
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1 vote
2 answers
1k views

Magento 2 - Add google captcha on contact form

I want to add google captcha on contact us page. copied vendor/magento/module-contact/view/frontend/templates/form.phtml to app/design/frontend/Vendor/MyTheme/Magento_Contact/templates/form....
1 vote
1 answer
727 views

Magento 2 - Customize contact us page

I want to add MAP in contact us page. To do this I want to override it's phtml. How can I get it's phtml and how can I override it? Thanks
0 votes
0 answers
61 views

Added CMS block to contacts page layout XML, but doesn't show up

I am trying to add a CMS static block, to the magento 1 contacts page, in the right column. I've tried adding the following to app/design/frontend/{client}/{theme}/layout/local.xml <...
1 vote
1 answer
48 views

Magento 2 Contacts Page has 2 versions

I'm trying to develop my contacts page but I'm receiving some unusual behaviour. I've created the Contacts Page mydomain.com/contact and the contact form gets loaded via: {{block class="Magento\...
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0 votes
2 answers
26 views

Magento 2 : Can I create a contact-us page or it should be by default?

Can I create a contact-us page or it should be by default ? If it should be by default, then why there is no admin? can anyone help me ? Thanks
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1 vote
2 answers
2k views

Magento 2.3: How to solve the message “Unable to send email”?

I have a problem with Magento 2.3 on the contact page and also on admin with email not been send. I'm getting this error on the contact page " “Unable to send email”. I have flow up email extension ...
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