Questions tagged [bug]

Questions about (suspected) bugs in Magento. Don't add the "bug" tag for problems with extensions or bugs in your own code.

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votes
1answer
22 views

Product Page Bug Magento 2.3.1

I am making a product page that has a product with multiple options for height and width in a dropdown. When I more than about 40 options, the page wont save them anymore. The page will just say ...
0
votes
3answers
35 views

Checkout Page Endless Loading Icon

On the checkout page, after entering in credit card information and clicking Place Order the page will show the loading icon and it will never stop. There are no errors in the magento logs or in the ...
0
votes
0answers
16 views

Magento 2 Shipping Calculator Bug

I am moving my website to a new server and in the process my shipping setup stopped working. I have reentered identical information for UPS and have it enabled but when I go to choose shipping at ...
0
votes
1answer
43 views

Duplicated product not showing on front-end, Magento 2.3.2

I have upgraded my Magento EE store from 2.2.7 to 2.3.2, and the issue I am facing is, after duplicating a product, the duplicated product is not showing on frontend. The urls are generating, product ...
1
vote
1answer
77 views

Magento 2.3 wrong image cache generation

I have upgraded my Magento EE store from 2.2.7 to 2.3.2. An issue occurred of images not showing on product pages. I debugged a bit and ran the command "catalog:image:resize" and images appeared. ...
1
vote
2answers
52 views

What are the possible issues and Highlighted features of Magento 2.3.2

Magento Commerce 2.3.2 Release Notes has released on June 29. Patch code and release notes published on June 25, 2019. Release notes last updated on July 8, 2019. What are the highlighted features ...
2
votes
1answer
27 views

Order has discount but the discount was not applied in the item level

Can someone help me understand why my order has a discount but the discount is not divided into each of the items accordingly. In most of the orders, the discount amount is divided into each item ...
0
votes
1answer
35 views

Magento 2 product quantity increasing automatically

I have Magento 2.2.7, the issue is when I update product quantity to zero "0", it automatically increments the quantity after some time. I tried on 3 products and each products increment was different....
2
votes
1answer
37 views

1.9.4 thumbnails not loaded correctly from .thumbs dir

... or "breaking already broken features - what is Mage_Core_Model_File_Uploader::getCorrectFileName() for?" M1 has a bug that thumbnails used in CMS blocks/pages (insert image button) are not stored/...
1
vote
1answer
49 views

Problem Enabling Production Mode

I have magento CE 2.2.2 I have a problem when i try to enable production mode. Store give me this error: Unable to retrieve deployment version of static files from the file system. If i run: php ...
0
votes
1answer
90 views

Warning: is_readable() expects parameter 1 to be a valid path

I have been getting this error pointing to this function protected function _checkSrcIsFile($src) { $result = false; if (is_string($src) && is_readable($src) && is_file($src)...
3
votes
2answers
519 views

Magento fails to create logfiles after installing patch SUPEE-11086

I noticed that magento does not create any new logfiles after installing SUPEE-11086. I tried it like this: Mage::log('test', null, 'test123.log', true); I tried to debug the static log function in ...
0
votes
0answers
40 views

Magento 2.2.6 Developer config menu missing (with developer mode on)

After setting the mage mode to production and back to developer, the "developer" tab is missing under configuration->advanced. I am in the developer mode, and i've cleaned all caches. Tried relogging,...
23
votes
5answers
2k views

Mage::log() not working on new Magento update (1.9.4.1)

After this new update (1.9.4.1), Mage::log() is not working. Apparently, it has something to do with Zend_Validate_File_Extension on line 819 at Mage.php where it checks if the file is_readable() ...
0
votes
3answers
146 views

Warning: is_readable(): open_basedir restriction in effect

since the last update of magento 1.9.4.1 i see a bug : Warning: is_readable(): open_basedir restriction in effect. File(/opt/php-7.2/lib/php//var/www/clients/client1/web1/web/magento_dev/var/log/...
3
votes
1answer
138 views

Product collection sorting broken in Magento 2.3?

I am trying to sort by price on a product collection query, however, it seems sorting by price is reducing the result set to 0... Here is a working query which returns expected number of products (...
1
vote
1answer
21 views

How to patch Magento bugs which are fixed in later versions

We are running Magento2.2.6 and we are having a few session issues which are fixed in later version it seems, which we can see it from GitHub. But what is the procedure to get those commits should ...
0
votes
1answer
110 views

Magento2 multi website / store - Admin created customers are redirected to wrong store after password create & login

This is a Magento CE 2.2.5 project We've found bug, reported here https://github.com/magento/magento2/issues/20148 Steps to reproduce Create new customer in admin with associated website / store ...
2
votes
2answers
241 views

getItemById($itemId) for Magento Quote Model not working as expected in Magento 2

Here is my code, where I'm calling Quote model file and getItemById function. public function __construct( \Magento\Quote\Model\Quote $quote ) { $this->quote = $quote; } ...
0
votes
1answer
74 views

Magento 2 -Problem with Braintree Method

I have a problem with magento 2.2, I have enabled the payment method braintree but this is the result, I can not enter the card data, the form is corrupt, how can I do?
3
votes
1answer
243 views

Register password strength meter not working in Magento 2.2.5 CE

I have a fresh installation of Magento 2.2.5 CE & tried to create new user on frontend when we type password like Password1 strangely strength meter not showing like weak, strong, very strong its ...
1
vote
2answers
31 views

Magento 2.1.12 - all products not showing up categories and search results frontend

Since this weekend one of our Magento stores stopped displaying products on all category pages and the search results page. We have tried everything from reindexing all products, deleting the var ...
1
vote
1answer
358 views

Magento2 - issue when importing bundle products

This is a Magento 2.2.2 project... last season (it was 2.1.* then) we achieved to import this catalog using native import/export module (after several hours playing with .csv files) But this season, ...
0
votes
0answers
321 views

Custom backend model for multiselect attributes causes exception

Exception #0 (Exception): Warning: Illegal offset type in isset or empty in /var/www/html/magento2/app/code/Magento/Eav/Model/Entity/Attribute/Source/AbstractSource.php on line 76 Steps: create a ...
1
vote
2answers
468 views

checkout_agreement_store doesn't exist

Any idea? Preconditions Starting from Magento CE 2.2.5 Upgrade from 2.2.5 to 2.2.6 Steps to reproduce Starting from Magento CE 2.2.5 Created a terms and conditions (Store-->Terms and conditions) ...
0
votes
2answers
817 views

Adding custom product attribute properties in Magento 2

How to add custom product attribute properties in admin for admin? Magento2 has removed attribute filter to product type. So,in frontend layer-navigation I'm getting attribute filter of it's ...
1
vote
1answer
385 views

Ordered Products Report Not Grouping

When I run the Ordered Products Report in Magento backend, the generated report lists all products ordered and their ordered quantity -- however, they don't seem to be grouped correctly by SKU. I have ...
4
votes
1answer
128 views

Translation not working for captcha module

I have activated magento admin login form captcha. I keep getting the message "Incorrect CAPTCHA" When i enter an incorrect captcha code, I want to show the german language text instead of english, ...
0
votes
0answers
42 views

Magento 2.2.3: Enable agreements always disabled

Dashboard >> Stores >> Configurations >> Sales >> Checkout Options >> Enable Terms and Condition always set NO after saved value as YES many times. Magento Version: 2.2.3 Control Panel: Plesk Onyx ...
0
votes
1answer
26 views

Cant use brackets in javascript under CMS Block

let legValue = parseInt(legLenght.value); let currHeight = e.value; let numHeight = parseInt(currHeight.substring(0,3)); let optionsFound; if(legValue ==64){ ...
0
votes
0answers
47 views

Inputs not clickable only in Firefox

When customers browse the website form other browsers everything works as it should but in Firefox all the inputs like search box, selects on configurable products, checkout form are not clickable but ...
1
vote
1answer
324 views

Magento 2.1.3: Undefined offset error when exporting all customers via csv

I tried to export all the customers in the form of csv from a Magento 2.1.3 site. But after I clicked export this will be the outcome: 1 exception(s): Exception #0 (Exception): Notice: Undefined ...
1
vote
2answers
266 views

Magento 2.1.3 : URL key For Specified Store Already Exists When Saving Categories

I searched for this kind of issue and saw many others experiencing this thing like me. I tried those fixes that they recommend but it's not working on my end. Maybe you guys can suggest what is the ...
1
vote
1answer
203 views

Error when creating order from admin panel (Invalid method Mage_Sales_Model_Order::queueNewOrderEmail)

We are running Magento CE 1.9.3.8 and have noticed an issue when creating an order manually from the admin panel (Sales > Orders > Create New Order). When we create an order the following error is ...
0
votes
1answer
121 views

Magento2 : Check if customer is already exist on customer register form

While customer filling register form, he should get to know while filling email address field that he is already registerd or not? If he already registered with existing email address,password field ...
1
vote
1answer
121 views

Magento 1.9 SOAP product update - out of stock

I manage to update products by SOAP api, but after update my products have 'Out of stock' label. It looks like Magento bug, because I am not updating stock inventory and I don't use this feature in my ...
0
votes
1answer
232 views

requirejs-config, requirejs errors

Does anyone know where these errors come from and how to solve them ! Failed to load for element whose source is http://...pub/static/version1521024130/frontend.../fr_FR/text.js I also see this ...
0
votes
1answer
59 views

Custom options not loading after saving the product in admin - Magento 2.1.7

I tried creating few custom options for a product. A field type and dropdown type. After saving the product getting a javascript error in the console as shown in the screenshot data.forEach is not a ...
0
votes
1answer
47 views

JS errors in checkout and the page can't stop loading

On a fresh installation M 2.2.2, checkout page can't load some JS files, and the page cannot stopping loading, I tried to insert them manually but no success !
2
votes
0answers
280 views

Fraud or Bug ? PayPal paid transaction on an old existing order

Something strange happened on my store and I really have no clue about what it was or even how it could happen ! I’ve already seen fraud or bugs but today, I have no idea about what happened! I'll try ...
3
votes
1answer
371 views

Catalog price rules with date as conditions cannot possibly work due to strtotime() conversion

I reported the following issue as Magento Issue #9976 but I'd like to know if a fix for this is in the wild already and I'm just missing it. I'm working on a Magento ver. 1.9.2.4 shop. I must create ...
1
vote
0answers
29 views

How do I approach to fixing bugs of Magento 2 code in the custom project?

For example, this bug: https://github.com/magento/magento2/issues/11211 What if I'm building a custom project, based on current Magento 2.2.0 version, and I face with this bug in it's code. I know ...
2
votes
0answers
79 views

Are catalog rules completely broken in Magento 1 with flat tables enabled? Or, how can these SQL queries ever work as intended?

I've discovered that some of the SQL queries Magento is using to generate catalogrule discounts are completely nonsensical, leading to products receiving discounts even though they should not. This ...
3
votes
1answer
2k views

Magento 2. Create customer account programmatically with no password and confirmation required

Context: Account Confirmation is set to required from backend. I'm creating a new customer account using \Magento\Customer\Model\AccountManagementFactory::createAccount() method. $email = "...
1
vote
0answers
17 views

Magento 1.13.1.0 New Website/Store creation Website/Store Name not stored

While trying to create a new website via System->Manage Stores on an existing magento install with a website already existing on it. And when editing and existing website/stores name. The save ...
1
vote
1answer
1k views

Translations not working, Magento_Checkout

I'm facing the problems with Finnish translations (Magento ver. 2.1.7). The main pages are translated but all the Magento_Checkout translations are in English. It seems that this is bug in the ...
1
vote
0answers
356 views

Magento 1.9.3.x core issues and possible fixes?

Magento 1.9.3.7 This is not a real question, just a compilation of known bugs in the latest Magento version. I would like to have a complete list of known bugs, so that they can be fixed in Magento-...
0
votes
1answer
476 views

Magento 2: Customer is_active field not working?

I'm trying to use this field that is in the table customer_entity but seems it's doing nothing. I change this value in the ddbb but the customer still can login, place orders, etc. Is this a bug? Am ...
0
votes
2answers
425 views

Magento 2: Changing default minimum length of customer password from admin not working. (Seems like a bug)

I have changed the default minimum length of password from admin side but still I am unable to save customer from front end.The default length is being taken from some core constant apparently.
3
votes
2answers
870 views

Customer VS persistent/customer templates

I want to know exactly what is the difference between templates located in customer and persistent/customer and why Magento created the two ? Exemple : app/design/frontend/{package}/{theme}/...