Questions tagged [bug]

Magento Code Code bugs only. Please mention version number, issue and affected core files. Questions about (suspected) bugs in Magento. Don't add the "bug" tag for problems with extensions or bugs in your own code.

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Problem with cache when enabling/disabling extensions

I have a problem with probably caching when I install/enable new extensions which should add custom tabs to the product edit page it never does even when I disable modules with custom tabs on the ...
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0 answers
32 views

Can we create two carts and orders at the same time for the same customer?

one of my clients have a Magento 2 store. I have made an app from them which programmatically places an order in the store using the Admin API (the data comes from other sources). Now we are facing a ...
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  • 101
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0 answers
14 views

After translating to Spanish magento 2 the header disappeared and the footer appears some bugs

I made a language change in magento, but after doing it, I changed the theme completely, the header disappeared, the reporting bugs appeared in the footer and the responsibe tab disappeared Footer
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1 answer
23 views

Magento back end bug

Please how do I resolve this bug "Exception #0 (LogicException): Could not create an acl object: Invalid Document Element 'resource': The attribute 'title' is required but missing. Line: 12"
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4 answers
711 views

Having issue during installation of Magento 2.4.1

There is no link to start installation after setup of Magento 2.4.1 There is the only text as the image given below. how can I install and resolve this issue of Magento 2.4.1
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1 vote
0 answers
65 views

checkout payment page not showing billing address fully after apply coupon in magento 2?

Billing address not display on checkout if I apply coupen on checkout cart page then billing address only get pincode and country name First name and Last name and address not display on checkout ...
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3 answers
91 views

(Magento\Customer\Model\Customer\Interceptor) with the same ID "16" already exists. Error keeps showing in Health Monitor Suite

(Magento\Customer\Model\Customer\Interceptor) with the same ID "16" already exists. Error keeps showing in Health Monitor Suite.
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2 votes
1 answer
421 views

PostFactory does not exist in generated Interceptor in magento 2?

any solution for this bug [RuntimeException] Class Vendor\Company\Model\PostFactory does not exist in [Vendor\Company\Controller\Index\...
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1 answer
166 views

Magento 2 - getCategoryIds() returns wrong values

I try to run through each item in the cart and log the category names. But it always prints out the category names of the first item!! The first item in my cart is in the following categories: ...
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  • 2,402
1 vote
2 answers
281 views

Magento 2.3 - How to handle Preference Error - Type Error occurred when creating object

I am using Magento 2.3.4 small bug in it (LINK) then Update the following code https://github.com/magento/magento2/blob/db69693bd929bd8665015ff6d9b6a3845584aa0b/lib/internal/Magento/Framework/Search/...
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  • 103
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1 answer
185 views

Magento 2 - ERR_INVALID_RESPONSE

I suddenly get "ERR_INVALID_RESPONSE" on my website. I have no clue how to debug it. Nothing new is added to the servers error log if I attempt to reload. I tried clearing the cache. I also ...
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  • 2,402
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1 answer
1k views

Magento 2 not working after attempted upgrade to 2.4.0

I tried to upgrade magento from 2.3.5-p2 to 2.4.0 but I got an error in the frontend, so I changed back to 2.3.5-p2, deleted my whole vendor folder and executed composer update again. But now my ...
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  • 2,402
2 votes
2 answers
703 views

Magento 2.3.4 BUG Undefined Offset Error

I am using magento 2.3.4 ver, i am getting following error if i try to apply filter, Error: Exception #0 (Exception): Notice: Undefined offset: -298 in /var/www/html/test/vendor/magento/framework/...
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  • 103
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0 answers
212 views

Magento 2 - SessionHandler::gc(): ps_files_cleanup_dir Permission denied (13) in vendor/magento/framework/Session/SaveHandler.php on line 138

Sometimes I am getting this error lately in Enterprise 2.3.5-p2 after saving CMS pages for example. Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php73) ...
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  • 2,402
0 votes
1 answer
148 views

The attribute 'cacheable' is not allowed

Element 'referenceBlock', attribute 'cacheable': The attribute 'cacheable' is not allowed. when I click checkout button that error occurs My magento version is 2.3.5 so that must not be the problem ...
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1 vote
0 answers
111 views

Magento 2.3.4 image save error

After updated Magento to v2.3.4 getimagesize('/var/www/project...') called at [vendor/magento/module-media-gallery-synchronization/Model/CreateAssetFromFile.php:78] Magento\...
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0 votes
1 answer
162 views

BUG? Product new from date

I'm running Magento ver. 2.3.5-p1. I have three stores running on one website When I set a new from date in a specific store scope for a product, on save Magento updates all store scopes. Bug or by ...
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1 vote
1 answer
205 views

Magento 2 space symbols in storefront error messages are replaced with plus characters

Does any one have the same question? I saw this bug cannot be corrected by Magento. Link: https://devdocs.magento.com/guides/v2.4/release-notes/release-notes-2-4-0-commerce.html The message code shows ...
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0 votes
1 answer
48 views

Magento 2.3.5: Href link visible when a non confirmed user tries to login

When Store confirmation is required after customer registers and tries to login in to confirm their account, it shows an error message with a link in `here. Please refer below screenshot
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0 votes
1 answer
315 views

Table rates not working in backend Magento 2.2.6

When editing an existing order or create a new one in the backend of Magento I'm getting the following notification when trying to select a shipping method: Sorry, no quotes are available for this ...
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0 votes
0 answers
266 views

Security Error - Bug Shooting return Data has been tampered error in Success page?

Magento 1.9 - Using Bug Shooting if i try to place an order i am getting response regard Data has been tampered. How to solve this security issue?
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  • 103
1 vote
2 answers
807 views

Module not generated in pub/ folder, Magento 2.3.3

Hello! I have Magento version 2.3.3. I run: bin/magento setup:upgrade bin/magento setup:di:compile bin/magento bin/magento setup:static-content:deploy -f And permissions for folders: But after ...
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3 votes
4 answers
1k views

Country options are not displayed when editing user address Magento 2.3.3

I have such a problem on Magento 2.3.3 I checked this logic on stock Magento 2.3.3 and it also appears there. Choose a 2-3 allowed countries. Then go to All Customer -> Customer Address Edit Form in ...
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1 vote
0 answers
37 views

Doubled title suffix in admin (backend) pages - Magento 1.9

A client needs to add Title Suffix to show in all Magento administration pages. So I added it in System -> Configuration -> General -> Design -> Title Suffix and when I enter some text, ...
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  • 458
0 votes
0 answers
247 views

Magento 2.2.2 Security Patch Issue

I have download PRODSECBUG-2233 from magento official site patch -p1 < PRODSECBUG-2233-2.2.x-2019-07-26-08-35-48.patch When i try to use this command, it's not working and show me this errors. ...
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0 votes
1 answer
44 views

Magento 2.2 Production mode Issue

When I enable the production mode everything works perfectly. But when i run this command php bin / magento setup: upgrade All static files from pub/static are automatically deleted (no .htaccess) ...
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0 votes
1 answer
55 views

Product Page Bug Magento 2.3.1

I am making a product page that has a product with multiple options for height and width in a dropdown. When I more than about 40 options, the page wont save them anymore. The page will just say ...
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  • 36
0 votes
3 answers
440 views

Checkout Page Endless Loading Icon

On the checkout page, after entering in credit card information and clicking Place Order the page will show the loading icon and it will never stop. There are no errors in the magento logs or in the ...
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  • 36
1 vote
1 answer
459 views

Duplicated product not showing on front-end, Magento 2.3.2

I have upgraded my Magento EE store from 2.2.7 to 2.3.2, and the issue I am facing is, after duplicating a product, the duplicated product is not showing on frontend. The urls are generating, product ...
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2 votes
1 answer
2k views

Magento 2.3 wrong image cache generation

I have upgraded my Magento EE store from 2.2.7 to 2.3.2. An issue occurred of images not showing on product pages. I debugged a bit and ran the command "catalog:image:resize" and images appeared. ...
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1 vote
2 answers
91 views

What are the possible issues and Highlighted features of Magento 2.3.2

Magento Commerce 2.3.2 Release Notes has released on June 29. Patch code and release notes published on June 25, 2019. Release notes last updated on July 8, 2019. What are the highlighted features ...
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2 votes
1 answer
85 views

Order has discount but the discount was not applied in the item level

Can someone help me understand why my order has a discount but the discount is not divided into each of the items accordingly. In most of the orders, the discount amount is divided into each item ...
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0 votes
1 answer
254 views

Magento 2 product quantity increasing automatically

I have Magento 2.2.7, the issue is when I update product quantity to zero "0", it automatically increments the quantity after some time. I tried on 3 products and each products increment was different....
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2 votes
2 answers
256 views

1.9.4 thumbnails not loaded correctly from .thumbs dir

... or "breaking already broken features - what is Mage_Core_Model_File_Uploader::getCorrectFileName() for?" M1 has a bug that thumbnails used in CMS blocks/pages (insert image button) are not stored/...
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  • 11.5k
1 vote
1 answer
142 views

Problem Enabling Production Mode

I have magento CE 2.2.2 I have a problem when i try to enable production mode. Store give me this error: Unable to retrieve deployment version of static files from the file system. If i run: php ...
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0 votes
1 answer
817 views

Warning: is_readable() expects parameter 1 to be a valid path

I have been getting this error pointing to this function protected function _checkSrcIsFile($src) { $result = false; if (is_string($src) && is_readable($src) && is_file($src)...
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  • 75
3 votes
3 answers
779 views

Magento fails to create logfiles after installing patch SUPEE-11086

I noticed that magento does not create any new logfiles after installing SUPEE-11086. I tried it like this: Mage::log('test', null, 'test123.log', true); I tried to debug the static log function in ...
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  • 2,402
24 votes
6 answers
3k views

Mage::log() not working on new Magento update (1.9.4.1)

After this new update (1.9.4.1), Mage::log() is not working. Apparently, it has something to do with Zend_Validate_File_Extension on line 819 at Mage.php where it checks if the file is_readable() ...
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0 votes
3 answers
949 views

Warning: is_readable(): open_basedir restriction in effect

since the last update of magento 1.9.4.1 i see a bug : Warning: is_readable(): open_basedir restriction in effect. File(/opt/php-7.2/lib/php//var/www/clients/client1/web1/web/magento_dev/var/log/...
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3 votes
1 answer
706 views

Product collection sorting broken in Magento 2.3?

I am trying to sort by price on a product collection query, however, it seems sorting by price is reducing the result set to 0... Here is a working query which returns expected number of products (...
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  • 1,366
1 vote
1 answer
30 views

How to patch Magento bugs which are fixed in later versions

We are running Magento2.2.6 and we are having a few session issues which are fixed in later version it seems, which we can see it from GitHub. But what is the procedure to get those commits should ...
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  • 474
0 votes
1 answer
589 views

Magento2 multi website / store - Admin created customers are redirected to wrong store after password create & login

This is a Magento CE 2.2.5 project We've found bug, reported here https://github.com/magento/magento2/issues/20148 Steps to reproduce Create new customer in admin with associated website / store ...
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  • 3,317
2 votes
2 answers
898 views

getItemById($itemId) for Magento Quote Model not working as expected in Magento 2

Here is my code, where I'm calling Quote model file and getItemById function. public function __construct( \Magento\Quote\Model\Quote $quote ) { $this->quote = $quote; } ...
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  • 7,389
1 vote
1 answer
344 views

Magento 2 -Problem with Braintree Method

I have a problem with magento 2.2, I have enabled the payment method braintree but this is the result, I can not enter the card data, the form is corrupt, how can I do?
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3 votes
1 answer
811 views

Register password strength meter not working in Magento 2.2.5 CE

I have a fresh installation of Magento 2.2.5 CE & tried to create new user on frontend when we type password like Password1 strangely strength meter not showing like weak, strong, very strong its ...
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  • 800
1 vote
2 answers
60 views

Magento 2.1.12 - all products not showing up categories and search results frontend

Since this weekend one of our Magento stores stopped displaying products on all category pages and the search results page. We have tried everything from reindexing all products, deleting the var ...
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2 votes
1 answer
884 views

Magento2 - issue when importing bundle products

This is a Magento 2.2.2 project... last season (it was 2.1.* then) we achieved to import this catalog using native import/export module (after several hours playing with .csv files) But this season, ...
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  • 3,317
1 vote
2 answers
930 views

checkout_agreement_store doesn't exist

Any idea? Preconditions Starting from Magento CE 2.2.5 Upgrade from 2.2.5 to 2.2.6 Steps to reproduce Starting from Magento CE 2.2.5 Created a terms and conditions (Store-->Terms and conditions) ...
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  • 33
0 votes
2 answers
2k views

Adding custom product attribute properties in Magento 2

How to add custom product attribute properties in admin for admin? Magento2 has removed attribute filter to product type. So,in frontend layer-navigation I'm getting attribute filter of it's ...
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  • 2,433
2 votes
2 answers
981 views

Ordered Products Report Not Grouping

When I run the Ordered Products Report in Magento backend, the generated report lists all products ordered and their ordered quantity -- however, they don't seem to be grouped correctly by SKU. I have ...
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  • 117