Linked Questions

23 votes
4 answers
8k views

Watermark get black background when transparent

I've installed PATCH SUPEE 9767 on my magento 1.9.2.4 shop. Now i've uploaded a new Watermark but the background changes to black. Is this a problem since the new update? On a other magento 1.9.2.4 ...
Mike's user avatar
  • 333
20 votes
4 answers
9k views

Session validation failure in Magento 1 EE v 1.14.3.x (and CE 1.9.3.x)

I'm looking after a Magento shop with 400-500 visitors and 40-50 orders per day. Recently system was upgraded from Magento EE 1.14.2.4 to Magento EE 1.14.3.2 and I noticed some strange exceptions in ...
Anton Boritskiy's user avatar
19 votes
6 answers
14k views

SUPEE-9767 Patch/CE 1.9.3.3 - One Page Checkout - Customer Registration issue

On a clean, vanilla install of Magento 1.9.2.4, patched with SUPEE-8788, SUPEE-9652 and SUPEE-9767, and with the new 'Enable Form Key Validation On Checkout' setting turned on, following a successful ...
RickyMage123's user avatar
16 votes
4 answers
4k views

SUPEE-9767, modman and symlinks

I would like to patch a Magento shop with SUPEE-9767. The documentation for SUPEE-9767 tells me to disable Symlinks setting before applying the patch: Before applying the patch or upgrading to the ...
ehannes's user avatar
  • 345
12 votes
1 answer
6k views

SUPEE-9767 V2 Possible problems and solved Issues

Magento just Release Updated version Of SUPEE-9767 and Magento - CE 1.9.3.4. So MY question is which bugs were solved in V2 and do we need to re apply V2 if we already apply v1. And what are the new ...
Murtuza Zabuawala's user avatar
10 votes
3 answers
9k views

How to enable symlinks after SUPEE-9767 V2 install?

Its seems SUPEE-9767v2 has disabled and removed the option in "Advanced -> Developer -> Template settings", that would allow us to enable/disable symlinks. What is the other way to enable symlinks ...
Icon's user avatar
  • 2,439
10 votes
8 answers
16k views

SUPEE-9767 Magento CE 1.9.3.3 Onestep Checkout not working with Form Key Validation On Checkout enabled [duplicate]

After upgrading to Magento CE 1.9.3.3, when I enable Form Key Validation on Checkout as recommended by SUPEE-9767 onestep checkout stops working. After selecting a payment method, when I click ...
paj's user avatar
  • 5,755
7 votes
2 answers
803 views

SUPEE-9767 issue : Design Exceptions with Enterprise Full Page cache

SUPEE-9697 has broken the Design Exceptions functionality of Magento Enterprise with Full Page cache. This feature is normally used for serving a mobile theme. To recreate the issue (with full page ...
cmtickle's user avatar
  • 406
6 votes
9 answers
9k views

Customers couldn't login from Safari In magento 1.9

customer login don't works with Safari, only if i activate incognito mode in Safari. After click on login, page reload itself without error massage. I have take: Clear Cookies in Safari Clear ...
ManuHH's user avatar
  • 103
5 votes
4 answers
2k views

SUPEE PATCH - 9767 error in checkout page [duplicate]

i have applied SUPEE PATCH 9767 into my Magento 1.9 environment. Im using my custom theme for my store, before applying the patch there was no error in the checkout page. But after applying the patch ...
Guruprasad's user avatar
5 votes
2 answers
2k views

SUPEE-9767 issue : Add to cart issue, Enterprise Full Page Cache

Shortly after applying the SUPEE-9767 patch we started to receive complaints from customers that products could not be added to cart from the product detail page. We are sometimes able to reproduce ...
cmtickle's user avatar
  • 406
5 votes
3 answers
303 views

Magento patch 9767 shipping method

After installing patch SUPEE-9767 and enabling Form Key Validation in checkout page, the shipping method step cannot proceed to next step. After disabling the Form Key Validation in admin it's ...
shivashankar m's user avatar
4 votes
2 answers
382 views

Supee-9767 saveBilling returning 500 after v2 Patch applied to 1.9.2.3 (formkeys present)

After applying the Version 2 patch I'm having a problem with the patch where it seems that saveBilling() is returning 500 server error on checkout. This is onepage checkout and I do use PayPal plus ...
Ericc's user avatar
  • 73
4 votes
2 answers
299 views

magento 1.9.3.4 and patch 9767v2 issue

We have upgraded to magento 1.9.3.4 and we have custom theme , in the custom theme we have uploaded patch files and in the payment.phtml file we have kept formkey under fieldset. But issue is after ...
Raghu's user avatar
  • 1,710
3 votes
3 answers
1k views

Magento SUPEE 9697 1.9.2.2 fails at Image.php

I'm attempting to apply patch 9697 (via patch PATCH_SUPEE-9767_CE_1.9.3.0_v1-2017-05-25-09-09-56) to Magento CE 1.9.2.2 however it's failing. The log states: Hunk #5 succeeded at 485 (offset 1 line)....
Bilbo Bongo's user avatar
3 votes
1 answer
3k views

Magento 1.9.2.2 SUPEE-9767 Patch ERROR

Below is the error log: ERROR: Patch can't be applied/reverted successfully. patching file app/code/core/Mage/Admin/Model/Session.php patching file app/code/core/Mage/Adminhtml/Block/Checkout/...
Brijesh Kapletiya's user avatar
3 votes
3 answers
3k views

SUPEE-9767 - Hunk #1 FAILED at 225. 1 out of 1 hunk FAILED

Trying to install the security patch SUPEE-9767 onto M1 EE v1.13.1.0 and i'm receiving the following error: Hunk #1 FAILED at 225. 1 out of 1 hunk FAILED -- saving rejects to file app/design/...
CLaB's user avatar
  • 53
2 votes
3 answers
2k views

Magento 1.9.3.4 possible issues [duplicate]

A new M1 version was released with the following General Fixes. Now there's 1.9.3.4 and all the issues that I needed to be fixed are already fixed in this update. Restored missing strip_tags ...
jehzlau's user avatar
  • 437
2 votes
3 answers
4k views

SUPEE-9767 ERROR: Patch can't be applied/reverted successfully

Trying to apply newly released patch on our Magento EE 1.14.3.2 but getting the following error. bash PATCH_SUPEE-9767_EE_1.14.3.2_v1-2017-05-22-07-20-39.sh Checking if patch can be applied/reverted ...
Adeel Mughal's user avatar
2 votes
2 answers
2k views

Patch 9767 getting invalid Form Key [duplicate]

I just patched my dev machine with Security Patch 9767. And enabled form key on checkout from backend. Also added the form key to my custom theme. But When I tested the checkout process it freeze on ...
Zeedia's user avatar
  • 215
2 votes
1 answer
751 views

SUPEE-9767 Patch/CE 1.9.3.3 + checkout form validation breaks multishipping in default theme

On a clean install of CE 1.9.3.3, multishipping is broken when using the default theme and enabling checkout form key validation. How to reproduce: Change the theme from rwd to default Enable the ...
Aad Mathijssen's user avatar
2 votes
1 answer
192 views

PATCH 9767 v2 issues, where to download already patched Magento? [duplicate]

I am trying to revert Patch 9767 but I am receiving a hunk error. Where can I find an original patched version of Magento 1.9.2.3 and 1.9.2.4 to download so I can upload the file in question?
bondimedical's user avatar
2 votes
2 answers
690 views

PATCH SUPEE 9767 Can't be applied

When I apply the above patch it is getting stuck at app/design/frontend/rwd/default/template/checkout/cart/shipping.phtml at line 120. I have looked at the patch file and the code is diff --git app/...
bondimedical's user avatar
2 votes
1 answer
388 views

Patching Magento 1.9.2.0 with Security patch 9767

I get one error trying to patch my Magento. Any ideas whats going on and how to fix it? Checking if patch can be applied/reverted successfully... ERROR: Patch can't be applied/reverted successfully. ...
Rob's user avatar
  • 31
2 votes
2 answers
282 views

Issue while applying PATCH_SUPEE-9767_CE_1.9.3.0_v1-2017-05-25-09-09-56.sh in magento 1.9.2.4

I am facing issue while Applying PATCH_SUPEE-9767_CE_1.9.3.0_v1-2017-05-25-09-09-56.sh in Magento 1.9.2.4. Found below message after applying the patch. I am not aware of the steps to resolve the ...
Ashish Raj's user avatar
  • 1,325
2 votes
3 answers
1k views

SUPEE-9767 Error [duplicate]

When I trying to apply SUPEE-9767 in my Magento Community Edition 1.9.0.1 getting following error. ./PATCH_SUPEE-9767_CE_1.9.0.1_v1-2017-05-25-09-15-34.sh Checking if patch can be applied/reverted ...
Muthukumar Sivasamy's user avatar
1 vote
4 answers
2k views

checkout problem with 1.9.3.4 after upgrade

I have upgrade from 1.9.3.2 at 1.9.3.4. I do not installed any 9767 patches. checkout Process is blocked. The checkout process does not proceed from first step. how to solve ?
DigitaleNetwork's user avatar
1 vote
1 answer
481 views

upgrading from Magento version 1.9.3.1 to v1.9.3.4

I need to upgrade from Magento version 1.9.3.1 to v1.9.3.4 which includes version 2 of SUPEE-9767. And just want to check that the normal upgrade process I have is correct. Make back up of website &...
Holly's user avatar
  • 4,823
1 vote
1 answer
3k views

Magento 1.9.3.3 from 1.9.3.2 gone wrong

I am attempting to update my store from 1.9.3.2 to 1.9.3.3 via the connect manager I tried deleting Mage_All_Latest.txt in pkginfo then check for upgrades and then update Mage_All_Latest however, all ...
Vaishal Patel's user avatar
1 vote
1 answer
1k views

Unable to Upload Product Images 1.9.3.3

I am unable to find any solution that will work for my issue so I need to post the question. I recently upgraded to 1.9.3.3 and now the Browse button does nothing when clicked when trying to upload ...
user49388's user avatar
1 vote
1 answer
724 views

Magento Patch 9767 "Decoding failed: Syntax error" [closed]

I am running EE 1.14.0.1 and PHP 5.6 and got below error on production server only. I cleared the cache and implement the solutions suggested by @folektoras133 at Security Patch SUPEE-9767 - Possible ...
Zeedia's user avatar
  • 215
1 vote
1 answer
387 views

SUPEE-9767 Magento 1.6.0.0

After patching a Magento 1.6.0.0 site with SUPEE-9767 I am getting an infinite redirect loop. There were no errors applying the patch. I am running it on Apache2.2 with PHP 5.4 on CentOS 6. The ...
Eric's user avatar
  • 15
1 vote
1 answer
737 views

Magento 1.9 fresh install missing follow symlinks "Template Settings" [duplicate]

I'm running a magento 1.9 fresh install in a Debian 9 (also fresh install) and I can't find the "Template Settings". It should be under System > Configuration > Advanced > Template, but it is ...
felipe_bool's user avatar
1 vote
2 answers
439 views

Ho can i install Patch on WAMP localhost

Localhost magento panel securty alert, Community Edition 1.9.X and SUPEE-**** Security Enhancements. The patch download and moved to root folder, run by sh patchname.sh Not working Getting error ...
user avatar
0 votes
2 answers
111 views

What am I doing wrong in applying patch?

When trying to apply a patch I am getting this error- ssh PATCH_SUPEE-9767_CE_1.9.3.2_v2-2017-07-11-11-06-06.sh ssh: Could not resolve hostname PATCH_SUPEE-9767_CE_1.9.3.2_v2-2017-07-11-11- 6-06.sh:...
tjjen's user avatar
  • 883
0 votes
2 answers
572 views

Checkout Failing after SUPEE-9767 on 1.9.2.3

I see a lot of issues around said patch. Onepage-checkout wont progress past billing form. I checked all the .phtml forms and ensured they had the form key code. They do. The form key field is seen ...
tbueweb's user avatar
0 votes
2 answers
691 views

Patch SUPEE-10415 applied but Form Key Validation message still appears

Patched Magento Open Source 1.9.3.6 with SUPEE-10415. Message: Formkey validation on checkout disabled. This may expose security risks. We strongly recommend to Enable Form Key Validation On ...
rjdbgut's user avatar
  • 73
0 votes
2 answers
148 views

which patch number user for 9767

I am planning to install patch SUPEE-9767 in Magento 1.9.1.1 Guide me to know which version of patch I should install in Magento 1.9.1.1? $ sh PATCH_SUPEE-9767_CE_1.9.3.0_v2-2017-07-11-11-04-56.sh ...
magento12345's user avatar
0 votes
1 answer
203 views

Security Patch Supee 9767 [duplicate]

Got this error Checking if patch can be applied/reverted successfully... ERROR: Patch can't be applied/reverted successfully. Done Need help on this.
Jm Cabugnason's user avatar
0 votes
0 answers
324 views

White screen after customer login/post or creation of new account

I have just moved from a new server and updated from Magento 1.9.2.4 to 1.9.3.8. Everything is working as expected except for when a customer logs in on the front end. It gets stuck on a white ...
Johnny's user avatar
  • 1
0 votes
1 answer
477 views

Patch 9767 v2 error - most error like -> Reversed (or previously applied) patch detected! Assume -R? [n] [duplicate]

How can I solve the below error, Reversed (or previously applied) patch detected! Assume -R? [n] Apply anyway? [n] Skipping patch. ==> What is mean exactly? How to solve? [abcd@12345 ...
zus's user avatar
  • 155
0 votes
0 answers
733 views

Checkout Step Not Working

I am not able to checkout using onepage checkout. After BILLING INFORMATION "Continue" Button don't take me Further Step. In console I can see http://fashionwithdeals.com/checkout/onepage/...
Harshil Parekh's user avatar
0 votes
1 answer
916 views

Checkout one page doesn't load next step

I'm using Magento 1.9.2.4 and facing an issue with Onepage checkout. It's not moving to next step when I click on "Continue" button. I didn't find any errors in browser console. Site URL: http://...
Seleem's user avatar
  • 11
0 votes
1 answer
481 views

Checking if patch can be applied/reverted successfully... ERROR: Patch can't be applied/reverted successfully [duplicate]

Trying to apply newly released patch on our Magento EE 1.9.3.2 but getting the following error. checking file app/code/core/Mage/Admin/Model/Session.php checking file app/code/core/Mage/Adminhtml/...
Devidas's user avatar
  • 3,328
0 votes
1 answer
87 views

Security patch update issue in Magento EE 1.14.3.2 [duplicate]

I am trying to install security patch SUPEE-9767 but following error coming while applying patch please help to fix this issue. > [root@sip5-204 html]$ sh PATCH_SUPEE-9767_EE_1.14.2.2_v1-2017-05-...
Jeeva Chezhiyan's user avatar
0 votes
1 answer
349 views

Magento Patch: 9767 after install admin show Invalid Form Key

I install the security patch: 9767 on Magento version 1.9.3.0 after that, all forms like admin login form, customer login form, cart etc all are working stop as well as admin show me error like ...
Rajan Soni's user avatar
  • 1,019
0 votes
1 answer
225 views

SUPEE-9767 Error CE 1.8.0.0

when i patch my CE 1.8.0.0 i get the following errors. It cant be patched it seems with the latest security patch. Checking if patch can be applied/reverted successfully... ERROR: Patch can't be ...
Alexander Hjelm's user avatar