Creating a user role to access only the VIEW action under sales order, does not deny the user from editing the billing and shipping address in the order information page.

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Is there a way to fix it?

  1. Create your own controller replacing Mage_Adminhtml_Sales_OrderController.

  2. In your controller, create an _isAllowed method:

     * Acl check for admin
     * @return bool
    protected function _isAllowed()
        $action = strtolower($this->getRequest()->getActionName());
        $aclResource = null;
        switch ($action) {
            case 'addressSave':
            case 'address':
                $aclResource = 'sales/order/actions/address';
        if ($aclResource !== null) {
            return Mage::getSingleton('admin/session')->isAllowed($aclResource);
        return parent::_isAllowed();
  3. In your adminhtml.xml, add this:

                                                <address translate="title"><title>Edit Address</title></address>

    Now you can enable and disable the edit address screen for users.

  4. If you want to hide the link from these users, you can copy app/design/adminhtml/default/default/template/sales/order/view/info.phtml to your custom admin theme and replace

    <div class="tools"><?php echo $this->getAddressEditLink($_order->getBillingAddress())?></div>

    with something like this:

    <?php if (Mage::getSingleton('admin/session')->isAllowed('sales/order/actions/address')): ?>
    <div class="tools"><?php echo $this->getAddressEditLink($_order->getBillingAddress())?></div>
    <?php endif; ?>

    and do the same for the shipping address. Ideally you put the call to the singleton in your own block class but I put the code in the template file for the sake of brevity.

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