I am testing my transactional emails currently and have noticed that none of the emails are being sent to Hotmail addresses. I have tested with other addresses with personal domains and they receive fine, so too does Gmail account. But any Hotmail emails don't seem to get received.

Is there a reason for this? Is there a setting I'm missing?

1 Answer 1


This is common with webmail providers. Look into the other answers on this forum about setting up DKIM/DomainKeys/SenderId/SPF or consider moving to a hosted SMTP service.

Deliverability issues can be a number of things including:

Email/domain blacklisting SPF/DKIM and DomainKeys, SenderId configuration Firewall/port configuration Mail transport misconfiguration Check /var/maillog on your server (for Linux, not sure for Windows-side) and ensure proper configuration of sendmail or postfix (again, Linux).

Some trustworthy SMTP relays:



Source: Me. https://magento.stackexchange.com/a/7632/336

  • 1
    Thanks, I installed the extension in that question you posted and was able to use my SMTP server for relay. Hotmail is now receiving emails! Oct 24, 2013 at 23:25

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