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I am using Magento EE 1.14.2, In that Admin panel, created a Catalog price rule and saved. Then I clicked the save and Apply button to apply the price rule for the products.

The screen was loading for 5 minutes, finally it said, "Unable to Apply the rules".

Can anyone let me know , what is the issue and how can we fix it.

Awaiting for your valuable reply.

  • Check your var/log directory for error log – Rohit Kundale Jan 18 '16 at 9:28
  • In the error log , no entries added. Thanks rohit for the response – Mohamed Jan 18 '16 at 9:44
  • Is error log enable from admin? System > Configuration ? – Rohit Kundale Jan 18 '16 at 9:48
  • do you mean System log /exception log ? Please confirm – Mohamed Jan 18 '16 at 10:37
  • Yes. I mean to say this – Rohit Kundale Jan 18 '16 at 10:46
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The solution for this type of error is increase your php memory_limit

Recommended PHP memory limit for Magento is 512M

Source : Recommended Magento PHP memory limit

Hope it helps you

| improve this answer | |
  • Thanks Rohit, Let me check. Once again thanks for your support – Mohamed Jan 18 '16 at 12:16

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