I ran into an issue while upgrading magento from version to

I am getting this error

Fatal error: Call to a member function isPathAllowed() on a non-object in /magento/var/cache/ew/files/7e/e0/Mage/Core/Model/Email/Template/Filter.php on line 498

Can any one guide me how i can solve this problem Thanks in advance for your help.

  • Refresh magento cache and also third party extension cache or disable it and check Commented Jan 13, 2016 at 12:01
  • @RohitKundale Cache is disabled. and renamed the cache folder too
    – Haris
    Commented Jan 13, 2016 at 12:05
  • I think you have installed third party cache extension. Please disable all local extension and then check Commented Jan 13, 2016 at 12:06
  • disable compilation if enabled Commented Jan 13, 2016 at 12:06
  • @Haris Please refresh your extendware cache. i think in your system http://www.extendware.com/magento-full-page-cache.html extension is installed Commented Jan 13, 2016 at 12:08

1 Answer 1


here is the list of extension that are causing problem in magento SUPEE-6788 / Magento / EE

Extensions that will break with SUPEE-6788 / Magento / EE


check if your installed extension are in this list disabled that will solve your problem.

  • 1
    thanks disabling Extendware_EWImageOpt solved the problem for now
    – Haris
    Commented Jan 14, 2016 at 6:22

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