I am working in magento a new customer registers, the message is displayed saying that the confirmation mail is sent but confirmation mail is not sent.Also I have already set system->configuration->customer->customer configuration->Require emails confirmation=yes.Should anything be done additionally.Kindly anyone guide me.

  • any other e-mails are sent?
    – Marius
    Jan 6, 2016 at 12:46
  • No. just now I checked.
    – Ramya
    Jan 6, 2016 at 12:58
  • 1
    this means magento is not the problem. Your mail server might be the problem.
    – Marius
    Jan 6, 2016 at 13:14
  • also check if the e-mail communication is not disabled from system->configuration->email settings
    – Marius
    Jan 6, 2016 at 13:14
  • yea the 'require emails confirmation' option is set to yes
    – Ramya
    Jan 6, 2016 at 13:15

1 Answer 1


If you have a new magento installation, and you notice that the join process takes a very long time to complete, your sendmail is probably the source.Some new servers dont have sendmail setup properly and you need to adjust a few things.For slow email from the app, edit 3 files. 1) /etc/resolv.conf, add search whateveryourdomainnameis.com in before the nameservers.

[root@Web1 etc]# cat /etc/resolv.conf
search whateveryourdomain.com

2) /etc/mail/sendmail.cf Uncomment the line 0 HostsFile=/etc/hosts

# hosts file (normally /etc/hosts)
O HostsFile=/etc/hosts

3) /etc/hosts add www.whateveryourdomainnameis.com and whateveryourdomainnameis.com to the IP address for this server. localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6 Web1
22.222.344.42 Web1 www.whateveryourdomainnameis.com whateveryourdomainnameis.com

4) Also I added sendmail to the chkconfig to make sure it restarts if the server restarts

[root@Web1 etc]# chkconfig sendmail on

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