I'm having an issue, just trying to create a new website. I'm entering the information in System / Manage stores / Create Website.

First, It fails with a fatal Error 512 Mo exhausted ...

I increased memory in php.ini to 1024M and now it fails with a message :

An error occurred while saving. Please review the error log.

In exception.log I get this :

Exception message: Error cleaning cache by mode matchingAnyTag: read error on connection Trace: #0 ...../Cm_Cache_Backend_Redis/Cm/Cache/Backend/Redis.php(671): Zend_Cache::throwException('Error cleaning ...', Object(CredisException))

So .... I'm a bit confused, can't find anything anywhere about this issue.

I tried editing the file, checking where the problem may come from but still no clue.

Thanks for any lead.

EDIT : ok so ... Changing the read_timeout value in /app/etc/mylocalfile.xml is actually delaying the exception, so the exception does seem to come from redis reading timing out...

Question is : Why the hell is the website creation taking sooooo long ?

Retrying with a 200sec timeout (100 sec just failed)

1 Answer 1


Well ... I guess my redis database was corrupted or something.

redis-cli then flushall

And it's smooth again now.

  • or echo flushall | redis-cli :)
    – MagenX
    Dec 30, 2015 at 13:15
  • 1
    you can just use redis-cli flushall. No need to open the cli prompt or echo into it.
    – Andre S.
    Mar 20, 2019 at 1:14

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