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My Magento website is pretty fast. Pages are loading within 2 a 3 seconds. I'm using the compiler, and APC caching.

Also my checkout is fast, except when it's loading the shipping costs. I'm disabled all shipping methods to check if it's due to a plugin. But still, when I disabled everything, loading the shipping methods is very slow.

Especially /saveBilling is slow (1.3 minute). Strange thing is that it was fast before and I didn't did anything.

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EDIT:

I think I have a good Blackfire profile now. Generating this profile took me about 1.42 minutes. The other profiles were pretty fast, so nothing was wrong with that I think.

https://blackfire.io/profiles/12909e01-127e-4298-9409-76adbb8803ad/graph

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  • Enable magento log and check log.May be there are some issue. – Amit Bera♦ Dec 28 '15 at 12:29
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    This could be a number of things, a slow database, limited resources on your server, an outgoing API call with a slow response. A tool like New Relic, Blackfire or any other profiler will give you a lot more insight. Try to provide us with more debugging info – Sander Mangel♦ Dec 28 '15 at 12:34
  • sander,i am agree with u – Amit Bera♦ Dec 28 '15 at 13:11
  • Ok, I installed Blackfire. I'm new to this so I have to learn how to read the outcome. In the meantime, this is the profile report when I click on next in my checkout page. blackfire.io/profiles/62aecccd-6199-4ced-8e28-8383252a7c48/…. – Royw Dec 28 '15 at 13:19
  • Hm, nothing that looks out of the ordinary. From this I don't think I can determine what it could be – Sander Mangel♦ Dec 29 '15 at 10:24
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Found the solution, thanks to @sander by pointing me on Blackfire. In my latest profile I found out that the code was executing a DHL shipping method. A method we are not using and is deprecated by Magento.

disabling the deprecated DHL function fixed the loading problem.

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  • I am facing performance issue with FedEx shipping method with fresh magento only, I am not able to find root cause of this, Could you please help on this? – Jack May 13 '20 at 12:00

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