I got an issue with the site. I started getting the errors like:

File does not exist: /mage/translate.js
File does not exist: /mage/cookies.js client denied by server configuration: /lib/ccard.js

So there is no js in the path because it should be /js/mage/translate.js

Also site started redirecting to index.php and url became http://example.com/index.php/index.php/

Everything became broken.

I cleared the var/cache folder manually on the server and site is up again.

Anyone knows what was the reason of this issue and how to reproduce it?

Magento ver.

All caches are enabled.

  • what is current version of magento? do magento upgraded to new version ever? Commented Dec 17, 2015 at 12:10
  • @amit_game current version of magento is Commented Dec 17, 2015 at 12:22

1 Answer 1


This error occurs due to the cache size exceeding the available caching storage. You need to increase the cache storage size.

  • where can I set this storage size? Commented Jan 13, 2016 at 17:02

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