I am trying to edit Shopping Cart is Empty page. But I am unable to . I am editing checkout/cart/noItems.phtml in template directory. I tried to editby writing a "test" in html and also echoing via php, but nothing shows in front end

4 Answers 4


You're editing the right file. I have a few suggestions.

  1. Make sure you clear the caches every time you modify phtml files.
  2. Enable Template Path Hints in System > Configuration > Developer. Change to a store view to see this field. Go back to empty cart page and you should see the right path.
  3. If 2 is not an option (e.g. you're on a live site), check System > Configuration > Design. See Current Package Name and Templates fields. You have to edit app/design/frontend/[Current Package Name]/[Templates]/checkout/cart/noItems.phtml. If Templates field was empty replace it by default.

Hope it helps.

  • yes already followed step 3. and cache is disabled
    – Akash
    Commented Dec 16, 2015 at 8:45
  • Can you try enabling Template Path Hints? Commented Dec 16, 2015 at 9:12

You can change the file in folder:
app/design/frontend/[Current Package Name]/[Templates]/checkout/cart/noItems.phtml

if you can't find the phtml file in your theme at the location checkout/cart/noItems.phtml, you have to include it yourself.

How do i include noItems.phtml?

You can find a copy of the file at:

Just copy and paste it in app/design/frontend/[Current Package Name]/[Templates]/checkout/cart/noItems.phtml and you're good to go.

What to do after I changed the file?

Be sure to empty the Magento cache in system >> Cache Management and then the button Flush Magento Cache

If you use caching plugins like Redis, Memcache or Varnish be sure to flush those cache systems too.

  • If this answered your question please don't forget to accept this answer. Commented Jan 15, 2019 at 10:53
  1. Check if cache is enabled (System -> Cache Management). I so refresh it or disable.
  2. Make sure that you are editing proper file (in your theme directory).
  • cache is already disabled and file is in the current directory i.e rwd
    – Akash
    Commented Dec 16, 2015 at 7:39
  • Are you sure that this file is used? Try to remove all content and see what happens.
    – SeStro
    Commented Dec 16, 2015 at 7:46

I have magento 1.9

I had a similar problem in Internet Explorer, it was not able to add products to shopping cart (error message cart is empty).

I fixed the problem by going to the control panel on my computer and go into security and set the Internet Security settings to medium - high (my computer security settings was set too high) and was not allowing the Magento shopping cart to work in Internet Explorer, also I do not think this was the problem.

But I also changed the cookie lifetime from 5400 to 86400 (cookie lifetime is change in Magento - Configuration- Web- Cookie Lifetime

It works fine now!

  • This is a totally different problem. Commented Jan 14, 2016 at 13:49

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