4

my site is http://shaadistore.in/ in this im having an issue in forgot password page http://shaadistore.in/customer/account/forgotpassword/ whenever i'm submitting the form it's showing below error:

Fatal error: Call to undefined function mb_convert_encoding() in /home/shaadistore/public_html/lib/Pelago/Emogrifier.php on line 556

And also i'm not getting any emails during this process.

Please can any body help me about this.

1
  • i tried no error on that link
    – Magento 2
    Commented Nov 13, 2015 at 12:04

1 Answer 1

7

It looks like your PHP installation doesn't have mbstring installed.

Go through this guide, it will give you more information on how to install it: http://php.net/manual/en/mbstring.installation.php

If you don't have that much access on your server, contact your hosting provider and ask them to do it for you

Not the answer you're looking for? Browse other questions tagged or ask your own question.