0

I am working on magento-1.9.2.1. I want to import and export attributes. for this, When I goto

system ->import/export ->attributes ->import or export.

I got following Internal server error.

500 internal server error while import/Export attributes

closed as off-topic by Sander Mangel, Qaisar Satti, 7ochem, mbalparda, David Manners Nov 13 '15 at 13:34

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions describing a problem that can't be reproduced OR seemingly went away on its own (or went away when a typo was fixed) are off-topic as they are unlikely to help future readers." – Sander Mangel, Qaisar Satti, 7ochem, mbalparda, David Manners
If this question can be reworded to fit the rules in the help center, please edit the question.

  • which version of Magento ? Do you use module to import attribute ? Because in magento 1.9.x, import/export attributes are not in default – Imaginaerum Nov 13 '15 at 7:27
  • See logs (apache or nginx)... Or magento log into magento folder /var/log/. You can see errors – Imaginaerum Nov 13 '15 at 8:04
  • go to system > Configuration > developper and active log into log section. Retry import and wait the 500 error. And go to /var/log and look sytem.log and report/ folder if you have. File permission 0777 are not a good idea... Look at devdocs.magento.com/guides/m1x/install/… – Imaginaerum Nov 13 '15 at 8:11
  • Because this menu item does not exist in Magento 1.9.2.1 – Fabian Schmengler Nov 1 '16 at 10:27
1

You need to provide more information really. As @Imaginaerum mentioned, there is no import/export feature for attributes in standard Magento CE 1.9.2.1 so you must be using an extension. Without telling us which one, there's no way we can give you specific help.

That said, one golden rule that will help you with this sort of error: If you're getting a non-Magento-branded error page such as "Internal Server Error" then it's an error Magento has failed to catch and the error message will be in your web server log file (e.g. /var/log/nginx/error.log or /var/log/apache2/error_log), not in Magento's log files.

Not the answer you're looking for? Browse other questions tagged or ask your own question.