The search bar is not working. When we input the sku # or any details it is not able to find it. Example, searched 17024 which is marked as an item however it does not come up. enter image description here

  • what type of search you are using
    – Gem
    Nov 24, 2016 at 4:53

1 Answer 1


Have you tried re-indexing?

Navigate to System > Index Management in your admin and select the relevant indexes.

Select reindex from the select box in the top left of the table, hit enter.

Before this please make sure you have set the product up correctly: In Stock set? Qty more than 0? Enabled?

Hope this helps,



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