We have a Magento store that we've linked to Stamps.com to print out the shipping labels. We've almost got it working properly. However, we have an issue with Shipping emails.
We want to send them out through Magento, as the Stamps.com emails don't get branded correctly. If we do this inside Magento by opening the order and clicking the Ship button, the emails are sent as expected. They go to the customer, and there's a copy sent via BCC to the address specified.
When we use Stamps.com, though, the customer emails aren't getting sent out. The order is being updated correctly with the right status and with the tracking number; and Magento is sending out a tracking email - but it's sending it directly to the BCC address. There's no customer copy sent, and the To: address in the sent email is the address it should be BCCing to.
Is there a setting email I've missed for this? I've looked everywhere I can, but I've not been able to find anything that looks like it would help for this.