When customer make an order. I cannot received order confirmation trough email.
Customer also cannot received it.
Please advice on how to fix this issue.
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Sign up to join this communityWhen customer make an order. I cannot received order confirmation trough email.
Customer also cannot received it.
Please advice on how to fix this issue.
if you are using the 1.9.x.x magento version, the order confirmation mail is sent by the Magento cron system. Please be sure to have the cron setted up properly.
To make a quick check you can call the cron "manually" invoke the following link:
www.yourmagento/cron.php