update to 1.9.2.2 users are unable to register on the site.
How can I solve this issue?
Thanks
3 Answers
When you upgraded magento if you have the following files that your have overridden in your theme you will need to add the following for customer registration to work:
<input type="hidden" name="form_key" value="<?php echo Mage::getSingleton('core/session')->getFormKey() ?>" />
Files:
app/design/frontend/{your_theme}/{your_package}/template/customer/form/register.phtml
app/design/frontend/{your_theme}/{your_package}/template/persistent/customer/form/register.phtml
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Hi Rob, in my theme haven't the file in first row that you write but I have only the second file in persistent folder.– JosoOct 31, 2015 at 5:20
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so you have the
app/design/frontend/{your_theme}/{your_package}/template/persistent/customer/form/register.phtmlfile in your theme? Have you added the line here github.com/OpenMage/magento-mirror/blob/1.9.2.2/app/design/…– rob3000Oct 31, 2015 at 7:57 -
I browse and in my theme there is only register.phtml under persistent/customer/form. I followed the instruction how shows the link to github, but not work. Every time I check and register on site, after filled all date and submit the form, the page reload with empty form.– JosoOct 31, 2015 at 8:24
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On the live site can you inspect the page and see if the following key exists on the page <input type="hidden" name="form_key">– rob3000Oct 31, 2015 at 8:26
Just to add to this, there may be more extensions overriding your register.phtml file other than your custom themes. Turn on your path hints (system>config>advanced>developer) and check to see if any extensions are overriding it.
If your page is using OPC, add form_key in register.phtml on opc files. Works fine.
