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Using Magento EE 1.14.0.1 with all patches installed. If I make a change to a category URL, the change will never manifest itself on the front end. Cron is running, all indexes are set to "Run When Scheduled". But even if we wait an entire day, it will never update until we run the command line:

php indexer.php --reindex catalog_url_category

Am I misunderstanding how Magento EE indexes work? I thought that would update every five minutes once the cron runs, right? I've checked and the cron is running the function below every five minutes. It just doesn't do anything for the category URL.

enterprise_index/observer::refreshIndex
  • Check the cron_schedule table for crons with status running that are older than you think they should be. You might have crons silently failing (running out of memory) that get stuck in the database. – Tyler V. Oct 28 '15 at 5:25
  • Makes sense. But all records in the cron_schedule table are status pending or success. – SenorPuerco Oct 28 '15 at 20:01

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