I got this error when I hit my website.

There has been an error processing your request
SQLSTATE[HY000]: General error: 1030 Got error 28 from storage engine, query was: DESCRIBE `log_visitor_info`

and I am also unable to open Magento admin, inserted right username and password, but it remains on the same page. And I am also unable to open phpmyadmin.

enter image description here

2 Answers 2


See 1030 Got error 28 from storage engine

Mysql error "28 from storage engine" - means "not enough disk space".

To show disc space use command below.

 myServer# df -h

As per R.S Answer, your database is full.

It's a good idea to do Database maintenance with magento, which is just cleaning out the tables that build up quickly.

These tables are:

log_customer log_visitor log_visitor_info log_url log_url_info log_quote report_viewed_product_index report_compared_product_index report_event catalog_compare_item

You can run the following php -f shell/log.php clean which will get the log.php to run the script to clear these tables and help reduce your database size.

Disclaimer - Always make sure to backup anything before trying commands from the internet.

  • I am also unable to open phpmyadmin. how to clean these tables. Commented Oct 23, 2015 at 4:50
  • If you have SSH access to the server you can run the command from your magento directory
    – lee murphy
    Commented Oct 23, 2015 at 8:27

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