My client's site is running on Magento ce-

Now he says for a particular order, whenever he tries to Generate invoice and then submit the same, he gets below error, which even I found for the first time:

We were not able to recognize the list of articles in this order. Please make sure that the article numbers match the order and try again.

Please advise and suggest something about this.


This message is not part of Magento itself, it is probably coming from a payment extension.

Search for the message in app/code to see where it is triggered and/or ask your payment provider, they probably know what it means.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.