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So, I have this coupon code MYFIRSTORDER which is based on the following

1. for "New Customers" that sign up

2. Spend a minimum of £20

to get a £5 off their first order. The below image depicts the relevant settings in magento admin panel. Now, the coupon validates if the customer has logged in and the sub-total is £20. (which is perfect).

However, if a customer adds products worth £20 and then removes some / all items bringing the sub-total below £20, Magento doesn't remove the coupon code (as the conditions are not being met) and still honours it.

Is this a bug? Shouldn't magento remove the coupon code automatically?

stackoverflow coupon

  • which magento version you are using? Can you please provide your front end screen shot? – Akhilesh Patel Sep 23 '15 at 18:02
  • @Akhilesh v.1.9.2.1 – Navik Goswami Sep 23 '15 at 18:19
  • @AkhileshPatel If you're wondering that because the UI looks different, it is because I've used a theme for the admin panel. – Navik Goswami Sep 23 '15 at 18:22
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Yes You're correct. The coupon code is automatically removed when the conditions are not met.

One thing i want to point out is you do not need to specify > 20 in the textbox next to equals or greater than. You just need to specify your condition like this :

Subtotal  equals or greater than  20

When you specify the condition > 20 , the coupon code will not be automatically removed.

Hope this helps.

  • Ohh..How could I have missed that? Actually I remember not being able to understand that i had to click the ellipsis (three dots) to add a condition rather than adding a conditional operator. And then, I figured it out. In the process, I forgot to remove the ">" – Navik Goswami Sep 24 '15 at 13:19

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