0

I cannot add new products in Magento because de main options are not showing after clicking on "Add new product", I attach an screenshot. As you can see see in the left menu there are missing several options. What happens? Thanks. (magento 1.7.0.2)

enter image description here

9
  • Are you logged in as an admin ? Sep 22, 2015 at 13:05
  • Hi, thank for your comment. Of course, I'm logged in as full Admin.
    – Victor
    Sep 22, 2015 at 13:08
  • Did you recently try add a product attribute via a script or installed a new module ? Sep 22, 2015 at 13:13
  • It could be because of a product attribute?
    – Victor
    Sep 22, 2015 at 13:19
  • Yes it happens if a script that is supposed to add a product attribute is not properly written. Did you double check the attribute set to ensure everything was there ? Sep 22, 2015 at 13:25

1 Answer 1

1

Looks like the attribute set is borked. Try the following:

  • add a simple product using the Default attribute set and see if you're still missing the options
  • edit some random products and see if you have all the options visible in the left menu
  • go to Catalog -> Attributes -> Manage Attribute Sets (exact path might vary depending on the version of Magento) and check the Default attribute set as well as the attribute set that you used in the screenshot; check that the attribute sets have groups with attributes in the Groups section: enter image description here

The options form the menu that are missing are actually attribute groups; the relations between attribute sets, attribute groups and attributes are: 1 attribute set has many attribute groups which in turn has many attributes. The symptoms of the issue you're having are consistent with a broken relationship between the attribute set and the attribute groups which could be caused by an error in an upgrade script that manipulates either attribute sets, or attribute groups or even attributes.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.