something we get questions from returning customers that they can't place an order.

They forget to log-in with their account.

But is it possible to place an order for already existing customers, but without they have to log-in ...

Can any-one help with that?

  • Place on order for already existing customers... from the backend or frontend? – Renon Stewart Sep 15 '15 at 22:18
  • Its from front end – Ronny Sep 16 '15 at 5:00

You can increase the session time, this way they stay logged in longer. Or use a special 'Cookie' to login as a extra feature they have to check (stay logged in).

  • Make the page beter styled, so it's more obvious that you have to login.
  • Disable guest account so they can't forget.
  • Make your warning messages more clear and informative.
  • Don't use one page checkout systems.

Warning: Only increase session time with SSL, because i have more time to go home after i sniffed there WiFi packages.

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