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I selected Enabled YES on the "Check / Money Order" Payment option in SYSTEM - CONFIGURATION - SALES - PAYMENT METHODS but the option does NOT show up on the front end (only the other option which is Saved CC shows up)

It takes a long time to save after I make that change but eventually saves that choice (even when I go out and come back in - it shows ENABLED - YES). What do you think the problem might be?

I restarted the Apache Web Server AND SQL Server (MySQL), deleted ALL CACHE AND re-indexed but it did not seem to help.

There is currently no load on the server at all: Load Averages: 0.16 0.30 0.35

Recently - we had an episode with hosting - categories would not load properly on the back-end. They said this: It looks like mod_security is blocking this.

And then:

We have whitelisted mod security rules that were blocking your site. (that fixed the problem with the categories not loading back then)

Do you think this is likely the problem now?

Magento version 1.9.1.0 with the following modifications:

free Access theme installed (http://accessshopthemes.com/magento-themes/accessshop-lite/ )

calendar installed (BSS GROUP EXTENSION)

ASchroder.com SMTP Pro Email Extension

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  • Is it a heavily customized site? That's the only reason why that could be happening.
    – Erfan
    Commented Sep 10, 2015 at 2:00
  • Make sure it is enabled in the store as well, not just default. You can check that in Current Configuration Scope: at the top left of the config page.
    – kiatng
    Commented Sep 10, 2015 at 2:59
  • Erfan - I would not say it is 'heavily customized' --) Magento version 1.9.1.0 with the following modifications: free Access theme installed ( accessshopthemes.com/magento-themes/accessshop-lite ) calendar installed (BSS GROUP EXTENSION) ASchroder.com SMTP Pro Email Extension The problem started when we did not even have the SMTP Pro Email Extension installed - just the theme and calendar
    – Allysin
    Commented Sep 16, 2015 at 22:07
  • Kiatng: I checked and it is enabled in all the stores/storefronts...
    – Allysin
    Commented Sep 16, 2015 at 22:09
  • Did you ever resolve this?
    – CD Brian
    Commented May 17, 2016 at 17:01

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