My Website :http://www.hbherb.com/ and I can't able to move into the next step in the checkout, I have tried all the solution, none of them work, please help me.


  • Since when it is happening? did you make some changes and it started in your site?
    – Mukesh
    Aug 27 '15 at 13:10
  • sorry, I didn't get you Aug 27 '15 at 13:15
  • The issue appeared after recent changes? or due to some upgrade?
    – Mukesh
    Aug 27 '15 at 13:17
  • recently this issue happened, and I have checked in firebug and error says : Aug 27 '15 at 13:20
  • (index):6 Error parsing a meta element's content: ';' is not a valid key-value pair separator. Please use ',' instead. Aug 27 '15 at 13:20

Check this screenshot. Your saveBilling action is producing 500 Internal server error. Please check it out. ideally You must be having error messages in your


To enable error logging you must go to, System -> Configuration -> Advanced -> developer -> Enable logging settings.

Cheers.... ! Hope this helps...

Screenshot of internal server error.

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