I have had this issue for awhile and need to fix it ASAP. I am from the USA and do not offer free International shipping. I only offer free UPS Ground in the United states if order is over 49.99. Customers who order from Canada are only offered USPS 0.00 not sure what is going on here I have changed nothing. Here is my shopping cart price rules.
If ALL of these conditions are TRUE :
Subtotal equals or greater than 49.00
Shipping Country is United States
Shipping State/Province is not Alaska
Shipping State/Province is not Hawaii
Shipping State/Province is not Virgin Islands
Shipping State/Province is not Palau
Shipping State/Province is not Guam
If ANY of these conditions are TRUE :
If ALL of these conditions are TRUE :
Shipping Postcode greater than 00900
Shipping Postcode less than 96200
If ALL of these conditions are TRUE :
Shipping Postcode greater than 97000
Shipping Postcode less than 99500
Shipping Country is not Canada
Shipping State/Province is not Ontario
Shipping State/Province is not British Columbia
Shipping State/Province is not Alberta
Shipping State/Province is not Manitoba
Shipping State/Province is not New Brunswick
Shipping State/Province is not Newfoundland and Labrador
Shipping State/Province is not Yukon Territory
Shipping State/Province is not Saskatchewan
Shipping State/Province is not Quebec
Shipping State/Province is not Prince Edward Island
Shipping State/Province is not Nunavut
Shipping State/Province is not Nova Scotia
Shipping State/Province is not Northwest Territories
Shipping State/Province is not ...
Shipping Country is ...