Magento - Can't change customer address in admin

Question

I have Magento 1.8.1 CE and cannot change the customer address anymore. I do not know what has changed, I have not done this for a while.

When I go to the customer screen in admin I get this error on the main page.

SyntaxError: unterminated string literal
this.itemContentTemplate = new Template('#{company}

Then I go to the addresses Then I get this error:

ReferenceError: customerAddresses is not defined

I cannot change an existing address either.

Changing on the front-end is possible, and successful But the customer also gets a warning that it isn't saved?

There are no entries in the system.log

Answer 1

It looks like you have modified the Address Templates and you put an invalid character in there. Go to System > Configuration > Customer Configuration > Address Templates and restore JavaScript Template to its default value:

#{prefix} #{firstname} #{middlename} #{lastname} #{suffix}<br/>#{company}<br/># {street0}<br/>#{street1}<br/>#{street2}<br/>#{street3}<br/>#{city}, #{region}, #{postcode}<br/>#{country_id}<br/>T: #{telephone}<br/>F: #{fax}<br/>VAT: #{vat_id}

Then check if that fixes your issue.