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Now I have a very big problem. All categories disappeared from my menu.

All categories are active. I tried to refresh the cache and reindex all index but it didn't work.

Any idea for my problem ?

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  • 1
    have you install any external extension?
    – Keyur Shah
    Sep 7, 2013 at 10:23
  • yes but i uninstall them
    – Amirov
    Sep 7, 2013 at 10:37
  • The key question is after what does it happened? Sep 7, 2013 at 18:04
  • i have the same problem
    – Amirov
    Sep 9, 2013 at 9:46
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    Please check catalog_category_flat has been being working perfect or not.
    – Amit Bera
    Jan 6, 2014 at 13:13

3 Answers 3

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  1. Check whether new categories are shown
  2. check whether the root category is still attached to the correct store view
  3. check the SQL which is used to load the categories for the menu
  4. check whether any rewrite for the menu is still there
  5. check whether any core hack is still active
  6. I think the categories are still in the backend, and in the correct order?
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Check the following:

  1. Include in navigation menu option.
  2. Root category is setup correctly.
  3. 3rd extesion.
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  • all navigations menu option included and root category is setup correctly
    – Amirov
    Sep 7, 2013 at 13:26
  • This answer isn't linked to the problem reported. We are experiencing the problem too. See my comment above which details more information in trying to establish the root cause.
    – MagentoMac
    Mar 4, 2014 at 16:56
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Go to Manage Catalog -> Select your category.
There is last option "Include in Navigation Menu" Make it "Yes"

1
  • This answer isn't linked to the problem reported. We are experiencing the problem too. See my comment above which details more information in trying to establish the root cause.
    – MagentoMac
    Mar 4, 2014 at 16:45

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