I have a second Magento store which for some reason will not upgrade to the latest version of Magento.
It's currently version 1.8.1 but I want to upgrade to 1.9.2. We have tried numerous times but it keeps throwing errors at us and ultimately we have to restore the store from a backup each time. It's very frustrating.
Is it possible to start a fresh by downloading Magento 1.9.2 and importing the databases and images from the backup file?
This isn't something I've done before so I don't know what the correct/most efficient procedure is to do it.
If anyone can help at all it would be most appreciated.