I've recently upgraded from Magento 1.7 to 1.9. Everything appears to work fine except one thing. When I try to create email template from System > Transnational Emails > Add New Template, the page does not load entirely. When I check the code, I see the following fatal error message:

Fatal error: Class 'Mage_Newaccountnotify_Helper_Data' not found in /home2/mycpaneluser/public_html/mywebsite.com/app/Mage.php on line 547

Here's the screenshot of the page with error:

EDIT: Looks like I sorted this out finally. It may not be ideal but work for me now. I created a folder called 'Newaccountnotify' under app/code/core/Mage. Under it I created the following folder & file: /Helper/Data.php. Then the following code is placed in the Data.php file:

class Mage_Newaccountnotify_Helper_Data extends Mage_Core_Helper_Data { }

Now my add new template page is loading just fine :)

1 Answer 1


It looks like your config.xml is lacking a <helpers> node inside of global, it should look like this:


So I assume something like:

  • Just checked the system.log, which has the following error: Warning: include(Mage/Newaccountnotify/Helper/Data.php): failed to open stream: No such file or directory in /home2/mycpusername/public_html/mysite.co.uk/lib/Varien/Autoload.php on line 94 Any clue?
    – scoop22
    Commented Jul 16, 2015 at 17:07
  • You already wrote this in your question. It is helpful if you paste the config.xml of the Newaccountnotify module Commented Jul 16, 2015 at 17:11
  • Well, I don't see any 'Newaccountnotify' folder. Not in under Mage/ or any other folder. :(
    – scoop22
    Commented Jul 16, 2015 at 17:25
  • grep is your friend Commented Jul 16, 2015 at 17:25
  • 1
    I assume something want to translate in the context of the module Newaccountnotify, therefore it comes from somewhere. When it is not in the files, it is in the database. The helper is used, so it is called somewhere. Commented Jul 16, 2015 at 17:57

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