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Customer not get any mail for Order success . But get new user registration mail on Magento-1.9.1.1

I already set Store email as

01. System ==> configuration ==> Store Email Addresses All as:
    [email protected]   
02. System ==> configuration ==>Sales==> Sales Emails==>
    Order:Enable (All configured properly)
03. System ==> configuration ==>ADVANCED==>System ==> 
    Mail Sending Settings:
    a) Disable Email Communications: NO
    b)Host: mail.mydomain.com Port:25

Admin Panel:

a). Sales==>Order==>Open Order ==>Invoice 
Show here Order # 100000080 (the order confirmation email is not sent)
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6

3 Answers 3

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3

Make sure that the Magento cronjob is correctly set up. Magento 1.9 sends the order confirmation mails in a queue which is processed by the cron. I strongly advise to use Aoe_Scheduler to check if the cron is running correctly. Even if you are sure that it runs on the server-side, there may be issues with the cronjob on Magento side. See e.g. this problem and solution.

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2
  • Why I Use 3rd Party module? Order notification mail common feature for any ecom CMS
    – matinict
    Jul 13, 2015 at 5:42
  • @matinict The 3rd party module is only for checking if the cron is set up correctly. If your order confirmation mails are not sent, something is wrong with your cron.
    – Simon
    Jul 13, 2015 at 6:49
2

Check if you have edited the template of the new order email in

System -> Transactional Emails

can be that is corrupted. Also and check which template you are using in

System -> Configuration -> Sale Emails
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1
1

I solve Email Problem by disable Queue of cron . Now Sent email directly instant avoid queue. I think it is better for only low transactional magento store 

/app/code/core/Mage/Core/Model/Email/Template.php Line:407(approximate) 

/*if (!($this->hasQueue() && $this->getQueue() instanceof Mage_Core_Model_Email_Queue)) {
    ## @var $emailQueue Mage_Core_Model_Email_Queue 
    $emailQueue = $this->getQueue();
    $emailQueue->setMessageBody($text);
    $emailQueue->setMessageParameters(array(
    'subject'           => $subject,
    'return_path_email' => $returnPathEmail,
    'is_plain'          => $this->isPlain(),
    'from_email'        => $this->getSenderEmail(),
    'from_name'         => $this->getSenderName(),
    'reply_to'          => $this->getMail()->getReplyTo(),
    'return_to'         => $this->getMail()->getReturnPath(),
    ))
    ->addRecipients($emails, $names, Mage_Core_Model_Email_Queue::EMAIL_TYPE_TO)
    ->addRecipients($this->_bccEmails, array(), Mage_Core_Model_Email_Queue::EMAIL_TYPE_BCC);
    $emailQueue->addMessageToQueue();

    return true;
}*/
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