3

we have created a Telesales role inside Magento with relevant permissions, and have assigned users (Telesales agents) against that role.

Now I am aware of the SO post Differentiating Backend vs. Frontend Purchases in Magento, but I need to find a way to show orders created by a specific backend user. Is this possible? I have also looked into the Advanced Reports extension from AheadWorks, but this doesn't seem to be a feature they support.

0

You can use this to find the admin orders created by a specific user

$order = Mage::getModel('sales/order')->getCollection()
       ->addFieldToFilter('remote_ip',array('null' => true)) // this will load all admin orders
       ->addFieldToFilter('customer_firstname',array('eq' => 'Joe')); // here you can also use customer_id/customer_email/customer_lastname..
echo "<pre>";print_r($order->getData());
  • Thanks Manashvi. Wouldn't this still be looking at orders for a particular customer instead of a backend user? – maGz Jul 8 '15 at 5:45
  • There is no way to filter the order collection by admin user in particular – Manashvi Birla Jul 8 '15 at 5:52
1

As Manashvi mentioned, there is no way to understand which specific user created an order. However, we have made use of IWD's Sales Rep Tracking extension which has fulfilled this requirement.

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