weird bug - when we get a new order in Magento - the system sends an email to them but also sends a BCC to a previous customer? This is slightly weird! Any idea why?

Also the shipment confirmation email doesnt go to customer...

  • 1
    Does it bcc to the same previous customer or to the customer from the previous order before this one? Also are you using any third party to send email? – Renon Stewart Jul 2 '15 at 14:33
  • hi there - no its random! can be previous customer a few orders back, no third party but we have cron job enabled – chrisAVF Jul 3 '15 at 14:14

This looks to be a bug where it's only sent to customers who's order is still Processing. It doesn't send to the previous customer if the order is already marked complete/shipped.

Updating to resolved the problem entirely for me but I'm unsure as to the exact change.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.