Call to undefined method Mage_Customer_Helper_Data::getIsRequireAdminUserToChangeUserPassword() in /home/vithauix/public_html/app/code/core/Mage/Adminhtml/Block/Customer/Edit/Tab/Account.php on line

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    That means getIsRequireAdminUserToChangeUserPassword() is not written in Mage_Customer_Helper_Data.php file. How are you calling this method? Commented Jul 1, 2015 at 5:25
  • I have check on magento C.E 1.9 this function exit.. may your installation file issue
    – Amit Bera
    Commented Jul 1, 2015 at 5:29
  • When does this occur? What did you change? Commented Jul 1, 2015 at 6:11
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    Please take your time to accept an anser it it helped you. magento.stackexchange.com/help/someone-answers Commented Jul 21, 2015 at 10:44

2 Answers 2


Mage_Customer_Helper_Data::getIsRequireAdminUserToChangeUserPassword() was introduced in Magento 1.9, so it sounds like your Mage_Customer_Helper_Data class is from an older version.

The most likely explanation is an override in app/code/local. Remove app/code/local/Mage/Customer/Helper/Data.php or replace it with app/code/core/Mage/Customer/Helper/Data.php and re-apply your modifications.

Note that code pool overrides in app/code/local/Mage are bad practice and avoidable in almost all cases. If you really need to change a method of this helper, use a custom module with a class rewrite instead. This way, you can extend the original class and only change selected methods, which is more update-safe.


Default Magento helper class Mage_Customer_Helper_Data has a method getIsRequireAdminUserToChangeUserPassword(). So I smell a core hack here or something happened with default helper class.

First check whether, you have a copy of this class in the local pool. ie at app\code\local\Mage\Customer\Helper\Data.php.If such file does exist, then you should replace that file with default file which you can find it here. Beware this step, because this may completely remove all customization that you have performed to that file from the local codepool. So it is your job to include those customization too. For that you can compare your local codepool file with the default file (which I have provided in that link).

If no such file exist, you should replace the original Data.php file with the file which I have mentioned. The core file location is at app\code\core\Mage\Customer\Helper\Data.php.

Hope that helps.

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    If this file has the old content it smells like an update. And in this case I highly recommend to overwrite EVERYTHING because you can't be sure that there isn't another file which is not updated. Commented Jul 1, 2015 at 6:06
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    @FabianBlechschmidt absolutely right. But no clue for update in the question. If he did an update, your comment gonna smash. Hey yogesh, roger ^^^^ comment :-) Commented Jul 1, 2015 at 6:19
  • Funny enough... I just downloaded because of this exact same error. This function does not exist in the core code. Must be a bug in this release. As I went through the release archives, it's first found in
    – Rob
    Commented Feb 1, 2018 at 23:29

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