For my business model I have a customer group that can buy a software for its clients. My customer pay for the product and I must to contact the final client for the software installation. For this configuration I need a billing address of my customer and a "shipping address " of the final client but this configuration is not available for this type of products.

Can anyone give me one hint to solve this problem?

  • Why are you using downloadable products in the first place if you need a shipping address? Are there any other requirements to support this approach?
    – mbalparda
    Jun 29, 2015 at 2:32
  • Thanks for your help, Actually, I don't need a shipping address. I'll give one exemple : My customer buy a software for his client.For me it's important to have a billing address to send the bill(my customer) and the address of the final client to install the software. I hope now it's more clear.
    – Lorenzo
    Jun 29, 2015 at 6:02

1 Answer 1


What I would do is create two products and bundle them. One your downloadable product and the other a simple product.

You could prevent the products from being purchased individually and set various shopping cart rules (such as free shipping) to achieve whatever end result you require.

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