2

I currently have magento sending Emails to the customer upon making an order, but i am not getting bcc'd or a separate email notifying me at all.

I do have all of the emails I wish to receive the email listed in Config > System > Sales Emails >

I have also read about magento forcing you to use a cron job to send the emails, but that seems to be only relevant in magento 1.9 and beyond.

All other resources I have googled in regards to this issue have discussed modifying code that is not even existent in my magento installation.

Please help

3

Are you using the email address (domain part) in the BCC field same as your magento hosting url?

If you do I would suggest to test with some other email (diff domain) to see if email gets through .. if it gets then no native magento issue but hostings part I guess ,, I had recently client with similar issue,,

hth, k

| improve this answer | |
  • I have a few different emails, some with different domains, user@example.com, user@gmail.com, etc – Gary Frey Jun 28 '15 at 2:36
  • Glad that worked out for you @gary, if my answer helped you please mark it as solution – Kresimir Pendic Jun 28 '15 at 7:42
2

i changed the email in "New Order Confirmation Email Sender" from "Sales Representative" to "General Contact" and now it works without a hitch

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.