I have an installation of Magento and have Fedex Web Services set up. Fedex has verified that the account is setup correctly and that I have the correct credentials. All of my store addresses match the addresses on my fedex account exactly.

I am directly copy n pasting the Account ID, Key, Meter Number, and Production Password into Magento and when I attempt a checkout, it says shipping method not available. I am attempting a sample order from a USA address to a USA address.

Please help! It is very appreciated! (Note: I'm not using any extensions that affect shipping or anything like that and shipping weights have been added to products)

Here are screenshots of the shipping settings:

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  • use this cobbconsulting.net/magento-fedex-setup.html
    – Deepak Rai
    Commented Jun 25, 2015 at 19:34
  • I'd actually read over that guide before but re-reading it allowed me to figure out the issue. I had it set to "Regular Pickup" with the idea that the client was able to have FedEx do a daily pickup, apparently that isn't setup yet. I set it to Business Service Center and it's up and running. Thanks! Commented Jun 25, 2015 at 20:42
  • Was facing the same problem. I figured out that the web services url was blocked in my office. I went home and carried out the process from different network and Voila ! It worked smoothly Commented Apr 11, 2017 at 6:06

1 Answer 1


1- Try using Sandbox Mode = Yes. It's weird, I know, but it works sometimes.

2- Set Debug = Yes to view the logs in /var/log/ and see what's going on.

  • My credentials correct, i have two store in single magento, store 1 display Fedex shipping cost, but store 2 not displaying shipping cost, how can i solve this issue?
    – zus
    Commented Mar 10, 2018 at 12:35

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