Product has image but it show placeholder image as default image

Question

I got a strange problem I imported products by csv. There're some products showing placeholder magento image, even it has image.

I try to re save, reindex, clear cache. not working it still showing. here's my website:

I notice that all product showing placeholder image it can't set status disableand. I mean, it alway show on front even status is disabled.

Only one thing I can do if I want this product to hide on front. I need to uncheck main website store view, then i disappear.

Anyone has experience on this problem ? Thanks

have you set base image, small image & thumbnail image for that product? — MeenakshiSundaram R, Jun 25, 2015 at 6:00

Adarsh Khatri · Accepted Answer · 2015-06-25 09:26:10Z

1

I can see you have uploaded image and when I click on that image in frontend it does show up.

Which means you haven't set it up to show up from catalog edit > images section.

Set your image as small image, base image and thumb image in images section of your catalog page.

enter image description here

UPDATE 1

Thanks to fschmengler for pointing this, I totally missed it.

Please make sure that the image settings are not overridden in store view scope. Status could have been overridden there as well.

Good luck

answered Jun 25, 2015 at 6:00

Adarsh Khatri

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I had set all thing correctly and yes I already upload image. but it show placeholder.
– Ryo
Jun 25, 2015 at 7:06
2

Please make sure that the image settings are not overridden in store view scope. Status could have been overridden there as well.
– Fabian Schmengler
Jun 25, 2015 at 8:44
Thanks Fschmengler !!!, i miss it. some store set no image as default :). thanks to remind me.
– Ryo
Jun 25, 2015 at 9:19
and it is also wise to check the permissions for media folder
– Chamal Chamikara
Mar 28, 2016 at 8:38

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