# Product has image but it show placeholder image as default image

I got a strange problem I imported products by csv. There're some products showing placeholder magento image, even it has image.

I try to re save, reindex, clear cache. not working it still showing. here's my website:

https://www.dcctoyou.com/index.php/--12997.html

I notice that all product showing placeholder image it can't set status disableand. I mean, it alway show on front even status is disabled.

Only one thing I can do if I want this product to hide on front. I need to uncheck main website store view, then i disappear.

Anyone has experience on this problem ? Thanks

• have you set base image, small image & thumbnail image for that product? – MeenakshiSundaram R Jun 25 '15 at 6:00
• Yes , I had set all of them – Ryo Jun 25 '15 at 6:02

I can see you have uploaded image and when I click on that image in frontend it does show up.

Which means you haven't set it up to show up from catalog edit > images section.

Set your image as small image, base image and thumb image in images section of your catalog page.

UPDATE 1

Thanks to fschmengler for pointing this, I totally missed it.

Please make sure that the image settings are not overridden in store view scope. Status could have been overridden there as well.

Good luck

• I had set all thing correctly and yes I already upload image. but it show placeholder. – Ryo Jun 25 '15 at 7:06
• Please make sure that the image settings are not overridden in store view scope. Status could have been overridden there as well. – Fabian Schmengler Jun 25 '15 at 8:44
• Thanks Fschmengler !!!, i miss it. some store set no image as default :). thanks to remind me. – Ryo Jun 25 '15 at 9:19
• and it is also wise to check the permissions for media folder – Chamal Chamikara Mar 28 '16 at 8:38