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I got a strange problem I imported products by csv. There're some products showing placeholder magento image, even it has image.

I try to re save, reindex, clear cache. not working it still showing. here's my website:

https://www.dcctoyou.com/index.php/--12997.html

I notice that all product showing placeholder image it can't set status disableand. I mean, it alway show on front even status is disabled.

Only one thing I can do if I want this product to hide on front. I need to uncheck main website store view, then i disappear.

Anyone has experience on this problem ? Thanks

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  • have you set base image, small image & thumbnail image for that product? Jun 25, 2015 at 6:00
  • Yes , I had set all of them
    – Ryo
    Jun 25, 2015 at 6:02

1 Answer 1

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I can see you have uploaded image and when I click on that image in frontend it does show up.

Which means you haven't set it up to show up from catalog edit > images section.

Set your image as small image, base image and thumb image in images section of your catalog page.

enter image description here

UPDATE 1

Thanks to fschmengler for pointing this, I totally missed it.

Please make sure that the image settings are not overridden in store view scope. Status could have been overridden there as well.

Good luck

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  • I had set all thing correctly and yes I already upload image. but it show placeholder.
    – Ryo
    Jun 25, 2015 at 7:06
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    Please make sure that the image settings are not overridden in store view scope. Status could have been overridden there as well. Jun 25, 2015 at 8:44
  • Thanks Fschmengler !!!, i miss it. some store set no image as default :). thanks to remind me.
    – Ryo
    Jun 25, 2015 at 9:19
  • and it is also wise to check the permissions for media folder Mar 28, 2016 at 8:38

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