$emailTemplate  = Mage::getModel('core/email_template')

$emailTemplateVariables = array();
 $emailTemplateVariables['test'] = 'Branko';
 $emailTemplateVariables['name'] = 'Ajzele';
 $emailTemplateVariables['reviewurl'] = Mage::getUrl('test/index/review');

echo $processedTemplate = $emailTemplate->getProcessedTemplate($emailTemplateVariables);

$emailTemplate->send('[email protected]','John Doe', $emailTemplateVariables);

output echo

It is time to review Branko

Hi Ajzele

Click this Make a Review


2015-06-17T10:17:10+00:00 ERR (3): 
exception 'Exception' with message 'This letter cannot be sent.' in /var/www/servicecenters/app/code/local/Aschroder/SMTPPro/Model/Email/Template.php:40
  • Is template id correct? I doubt your template id is not getting called. Commented Jun 17, 2015 at 10:44
  • It is time to review Branko Hi Ajzele Click this Make a Review this is template out Commented Jun 17, 2015 at 10:50
  • hi Qaisar, How did you solve this issue?
    – Mujahidh
    Commented Jan 9, 2017 at 4:59
  • @mujas just adding the store id Mage::app()->getStore()->getStoreId() in last parameter $emailTemplate->send('[email protected]','John Doe', $emailTemplateVariables,Mage::app()->getStore()->getStoreId()); Commented Jan 9, 2017 at 5:03
  • Thanks you.not working,i also using the same way you used.Do i want to config anything from the back end.Accepted solution also checked in my testing server.
    – Mujahidh
    Commented Jan 9, 2017 at 5:17

2 Answers 2


Try this:

So the problem was: !Mage::getStoreConfigFlag('system/smtp/disable') which you can fix up in Admin > System > Configuration > Advanced > System > Mail Sending Settings and change Disable Email Communications to No so the emails are NOT disabled.


Look at the /app/code/core/Mage/Core/Model/Email/Template.php.The code throwing this error is:

if (!$this->isValidForSend()) {
    Mage::logException(new Exception('This letter cannot be sent.')); // translation is intentionally omitted
    return false;

Look at isValidForSend():

public function isValidForSend()
    return !Mage::getStoreConfigFlag('system/smtp/disable')
        && $this->getSenderName()
        && $this->getSenderEmail()
        && $this->getTemplateSubject();

More info.

  • 1
    A little error: the correct path is Admin > System > Configuration > System > Mail Sending Settings (no > Advanced)
    – WaPoNe
    Commented Jul 1, 2016 at 10:37

For me the Problem was, that I defined a custom email template via config.xml of my own module and forgot to set the comment block with subject and so on.

<!--@subject Welcome, {{var customer.name}}! @-->
{"store url=\"\"":"Store Url",
"var logo_url":"Email Logo Image Url",
"htmlescape var=$customer.name":"Customer Name",
"store url=\"customer/account/\"":"Customer Account Url",
"var customer.email":"Customer Email",
"htmlescape var=$customer.password":"Customer Password"}

  • It was the same for me. I just added <!--@subject Welcome, {{var customer.name}}! @--> on top of my file "/app/locale/es_ES/template/email/sales_new_recurring.html"
    – Eduardo
    Commented Mar 7, 2017 at 18:04

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