I'm not an expert with Magento, but I'm trying to install an extension via Magento Connect Manager using the key, but when I click on "Install" after few seconds appears the message "Extension dependencies". I think I miss something, but I don't really know what.

Can someone explain to me what to do?

  • which extension are you installing.? Commented Jun 16, 2015 at 11:21
  • I've tried different extensions, with the same result. Now I'm trying with Klevu Smart Search.
    – gioiello
    Commented Jun 16, 2015 at 11:32

1 Answer 1


Is the extension made for your version of magento? I find magento very fussy when installing extensions as they can often break your website, I recommend always checking the version which it supports and the reviews. I use both magento & WordPress and WordPress defiantly handles extensions better!

  • I've Magento Community and every extension I tried to install was compatible. And now using Magento Connect Manager makes the site to go offline.
    – gioiello
    Commented Jun 16, 2015 at 12:00
  • Magento can be a nightmare at times! Does it make your whole website go down? Commented Jun 16, 2015 at 15:06
  • Can you link me to a screenshot Commented Jun 16, 2015 at 15:11
  • I was told that there's a specific file ("maintenance..." something) that drops in the main site root and should delete itself during an upgrade or a plug-in installation. In this case the file didn't delete itself (probably because the installation with Connect Manager failed) and that was the cause of the site going down. Everytime this happen I have to manually delete the file via ftp.
    – gioiello
    Commented Jun 17, 2015 at 9:52
  • Right, I see your getting the Matience Flag file.It might be worth using this tool freegento.com/ddl-magento-extension.php and downloading the extension files yourself and upload it via FTP, but do it at your own risk but it worked for me when I was trying to install something. Commented Jun 18, 2015 at 8:50

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