Upgraded to

When we now attempt to manage customers we can search a customer record but when we choose any record to look at it or edit it we get:

Fatal error: Call to undefined method Mage_Customer_Helper_Data::getIsRequireAdminUserToChangeUserPassword() in /home1/{oursite}/public_html/[oursite].com/app/code/core/Mage/Adminhtml/Block/Customer/Edit/Tab/Account.php on line 205

I cannot tell what it's actually asking me to do here. Help?!

1 Answer 1


Looking at app/code/core/Mage/Adminhtml/Block/Customer/Edit/Tab/Account.php I can confirm that there is no such function getIsRequireAdminUserToChangeUserPassword().

Which is obviously not present in Mage_Customer_Helper_Data.php file too.

So, I would say when you upgraded you didn't replace magento fresh files for this version, at least Mage_Customer_Helper_Data.php file is not correctly updated.

I would try to replace these both files and see if that helps.

I doubt since it is not successfully upgraded, there are other issues too.

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