2

This shows in Customer View for any customer who hasn't logged in recently but who has actually logged in (e.g. last week or a few days a go). So it is definitely not "Never" and one would expect to see the actual last login date-time.

How do I fix that?

1

The issue seems to be caused by Creare SEO extension which has a setting: Performance Cleanup > Clean Log entries in DB which also truncates the log_customer db table.

1

You also need to make sure logs are enabled in Admin under

Admin -> System -> Configuration -> Advanced -> System -> Log -> Enable Log should be set to YES

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