0

i having problem with order state. When customer order a product, no matter what payment option is select, order stuck on state "payment_review" instead to be state "new".

If I manually change state in "new", and after creating inovice state change in "payment_review" again.

I think it's a problem in database, because I was delete all magento files and insert new (fresh) magento with same database and problem was the same.

0

Whenever you want to change an order state to payment_review then must need check order is capable to change the state to payment review .

In this case you can check using payment model of order object.

$Order->getPayment()->canReviewPayment().

If this value is true then you can change the status to payment_review

  • I think you don't understand me. Every order I made get state "payment_review". I want to change this state to "new". No matter on payment methods – D-Logic May 25 '15 at 8:09

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.